Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Product Owner - ASP CMB COO OFFSHORE TEAM - CH.

Principal responsibilities

Define, own and drive the delivery of the detailed requirements backlog, working closely with Business, Operations, Technology and other working group members.Working with IT partners closely to design the end-to-end product working model and align the product roadmap to Business, IT and Operation priorities.Ensure operational and technical readiness for all changes, by working closely with IT, operations team and vendors to perform training, end-user documentation, and manage operations and release management activities.Develop test cases/ scenarios for product release, ensuing the execution and documentation of the results.Collect and analyses relevant data, as needed, to assess the impact of change initiatives, measure progress, and enable business to make informed decisions.Monitor product performance and provide detailed performance metrics reports to stakeholders.Engage with risk stewards and drive the approval process for product governance to ensure the alignments with business, regulatory, compliance and internal standard.Demonstrate clear ability to challenge existing processes and practices where they do not align to the GPS Target Operating model and payments architecture (FSA).Support developing marketing materials, campaign design, conduct market research in close collaboration with regional and country product teams and other relevant stakeholders.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Product Owner - ASP CMB COO OFFSHORE TEAM - CH.

Principal responsibilities

Define, own and drive the delivery of the detailed requirements backlog, working closely with Business, Operations, Technology and other working group members.Working with IT partners closely to design the end-to-end product working model and align the product roadmap to Business, IT and Operation priorities.Ensure operational and technical readiness for all changes, by working closely with IT, operations team and vendors to perform training, end-user documentation, and manage operations and release management activities.Develop test cases/ scenarios for product release, ensuing the execution and documentation of the results.Collect and analyses relevant data, as needed, to assess the impact of change initiatives, measure progress, and enable business to make informed decisions.Monitor product performance and provide detailed performance metrics reports to stakeholders.Engage with risk stewards and drive the approval process for product governance to ensure the alignments with business, regulatory, compliance and internal standard.Demonstrate clear ability to challenge existing processes and practices where they do not align to the GPS Target Operating model and payments architecture (FSA).Support developing marketing materials, campaign design, conduct market research in close collaboration with regional and country product teams and other relevant stakeholders.Minimum 5 years' work experience in the payments/merchant acquiring industry, ideally with a strong understanding of card acquiring, alternative payment methods, real time payments, payment gateway technology, APIs, and the surrounding ecosystems.Excellent understanding of E2E payment journeys from the point of client initiation to clearing and settlement, across multiple geographies and scheme types.Proven experience in project management, requirement analysis, business case development, risk management, marketing support. Ability to make sound decisions and drive solutions based on those decisions, with the support of the wider team (IT / architecture / operations / lines of business).Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions. Strong problem-solving skills to identify the root causes of problems and generate effective solutions. Alongside this, adaptability is key, as Strategic Business Change s must be able to pivot quickly in response to new information or changing circumstances, ensuring that the change process remains on track despite obstacles.Strong verbal and written communication skills, able to take a complex message and articulate in a manner that is clear for stakeholders to understand and action.Excellent stakeholder management across a complex global environment.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Minimum 5 years' work experience in the payments/merchant acquiring industry, ideally with a strong understanding of card acquiring, alternative payment methods, real time payments, payment gateway technology, APIs, and the surrounding ecosystems.Excellent understanding of E2E payment journeys from the point of client initiation to clearing and settlement, across multiple geographies and scheme types.Proven experience in project management, requirement analysis, business case development, risk management, marketing support. Ability to make sound decisions and drive solutions based on those decisions, with the support of the wider team (IT / architecture / operations / lines of business).Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions. Strong problem-solving skills to identify the root causes of problems and generate effective solutions. Alongside this, adaptability is key, as Strategic Business Change s must be able to pivot quickly in response to new information or changing circumstances, ensuring that the change process remains on track despite obstacles.Strong verbal and written communication skills, able to take a complex message and articulate in a manner that is clear for stakeholders to understand and action.Excellent stakeholder management across a complex global environment.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.