Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey ahead. And we want you to join us in shaping a future we can all be proud to share—in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive. 

KinderCare Learning Companies is looking for an experienced Product Owner to shape and drive the website products that support the development of our Digital Family Experience Program. This effort will have a large focus on technology modernization - to embrace digital technologies and applications, agile ways of working and methodologies, DevOps, and a culture centered around the KinderCare family and center experience.

The Product Owner will own and maintain Product Strategy, Product Roadmap, and Product Backlog, including definition of user stories and acceptance criteria working directly with internal and external partners to successfully deliver value. This role will need to be able to demonstrate the delivery of business results through proactive problem solving, data-driven decision making, and rich interpersonal coordination across functional teams.

Responsibilities: 

Own, prioritize, and maintain the Product Strategy, Product Roadmap and Backlog, including definition of user stories and acceptance criteriaServe as the voice of the customer and translate customer insights into prioritized features and requirementsDrive business process transformation in conjunction with digital upgradesPartner with Digital Marketing as key customer to ensure effective prioritization Manage optimal customer experience for external and internal facing applicationsWork with internal partners to understand business problem statements, prioritize these needs based on business impact and convert them into initiativesContinuously and transparently communicate with internal collaborators the prioritization of the Product Roadmap and Backlog and the status of development effortsPerform as a functional bridge between external partners for a 3rd party payment gateway and internal partnersWork with Agile Delivery Leads to help direct, motivate, and guide the agile delivery teamsActively participate in the Scrum Sprint CeremoniesReview completed development work to ensure specified acceptance criteria have been met and stories meet the definition of doneManage, prioritize, and quickly assess the business impact of defects, and promote built-in quality throughout the development processEnsure that Scrum Team deliverables meet agreed-upon standards for quality and non-functional requirements, and that the products meet the stated business needUnderstand the underlying business process & mechanics behind the dataCollaborate with the other Product Owners and Technical teams across the organization (including solution architects, development leads) to ensure we are meeting our product objectives through appropriate solution design considering dependencies Qualifications: Strong problem-solving skills and willingness to roll up your sleeves to get the job done with an open-mind and positive attitudeAbility to actively listen and reflect to drive positive outcomesStrong persuasion, prioritization, and communication skillsHighly organized and adept at prioritization - you can recognize and keep track of all the moving pieces, adjusting to new information and goalsStrong understanding of website functionality, user behavior and conversion funnelsTechnology understanding and ability to understand technology architectureKnowledgeable in technology and software development processesExperience using core business applications and the ability to translate this experience into KinderCare’s ecosystem and environmentExperienced with payment processes in same or similar industryProven track record of coordinating all aspects of a successful product throughout its lifecycleAbility to cooperate and comfortable when working with internal & external tech teamsAbility to drive business process change across the organizationDemonstrable ability to develop product strategies and effectively communicate recommendations to leadershipSkilled at working effectively with multi-functional teams in a matrixed organizationConflict resolution – not afraid to tackle difficult topics/conversation and able to successfully facilitate discussion to drive appropriate outcomes, including consideration of different approaches or viewpointsSelf-starter with a demonstrated ability to consistently deliver business resultsExcellent verbal and written communication with the ability to foster open dialogue

Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:

Know your whole family is supported with discounted child care benefits.Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).Feel supported in your mental health and personal growth with employee assistance programs.Feel great and thrive with access to health and wellness programs, unlimited paid time off and discounts for work necessities, such as cell phones.… and much more.

We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Primary Location : Portland, Oregon, United States

Job : Corporate