At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

 

Do you have a passion for quality and regulatory compliance? We might have the right job for you! The Product Quality Assurance Engineer ensures the quality, integrity, and consistency of sophisticated printed cards, packaging, and game products. Collaborates consistently alongside Product Engineering, R&D, Brand/Marketing, Suppliers, and Hasbro Far East offices in support of multiple and varying-complexity product lines from concepting stage, through production, and after production to ensure our products meet all standards and objectives.
 

What You'll Do: Develop and implement quality assurance procedures and protocols to ensure consistent product quality throughout the manufacturing process. Partner with multi-functional teams, comprising design, engineering, manufacturing, and supply chain, to set quality standards and specifications for new products. Conduct detailed inspections and testing of raw materials, components, and finished products to verify compliance with quality standards and regulatory requirements. Analyze data and performance metrics to identify trends, patterns, and areas for continuous improvement. Investigate and address customer complaints and product returns, conduct root cause analysis, and implement corrective and preventive actions as necessary. Monitor production processes and equipment to identify potential sources of defects or deviations from quality standards, proposing and implementing solutions to mitigate risks. Collaborate with suppliers and vendors to ensure the quality and reliability of incoming materials and components used in production. Document and maintain detailed records of quality inspections, test results, and corrective actions taken, ensuring compliance with regulatory requirements and industry standards. Engage with supply chain partners to establish quality assurance procedures, standard methodologies, and quality control techniques. Stay informed about industry developments, technological advancements, and regulatory changes affecting product quality and quality assurance practices.
What You'll Bring: Bachelor's degree or 3-5 years equivalent experience in a related field. Previous experience in print production, quality assurance, quality control, or a similar role within a manufacturing or production environment. Solid understanding of quality management systems and quality standards (e.g., ISO 9001), relevant to the industry. Experience in chemical safety testing requirements and CPSC regulations. Global regulatory labeling experience. Proficiency in quality assurance tools and methodologies, such as statistical process control (SPC), failure mode and effects analysis (FMEA), and root cause analysis (RCA). Excellent analytical and problem-solving skills, with the ability to interpret data, identify trends, and implement effective solutions. Strong communication skills, able to work well with diverse teams and explain technical concepts clearly to non-technical collaborators. Attention to detail and a dedication to upholding high standards of quality and excellence in all aspects of the job. Certifications such as Certified Quality Engineer (CQE) or Six Sigma Green Belt/Black Belt may be advantageous.

 

Compensation Range (USD)

Starting: $93,500

Ending: $120,000

 

 

We are an Equal Opportunity / Affirmative Action Employer

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.

 

In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.

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