Schaeffler is a dynamic global technology company and its success has been a result of its
entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
Product Quality Manager (Pd-QM) to ensure the production locations in creating and sustaining customer satisfaction during series and after series product lifetime, supports all the quality related topics starting at launch phase that are related to the quality product design and quality manufacturing concept in alignment with Project Quality Manager and Quality team in production, the tasks of the Pd-QM are predominantly of preventive nature, the CPQM ensures that customer quality requirements are incorporated early in the projects and takes care of the warranty management process.
Your Key Responsabilities Ensure/lead Customer communication on design specific related quality topics. Supports locations towards customers claims and warranty issues. Responsible for technical factor acceptance in collaboration with CQ/QMPP support the negotiation Ensure transparent Quality report for relevant Quality KPI´S for the assigned Product Line Support of production location in case of quality issues and or customer escalations Ensures link to QMPP in the assigned manufacturing locations, especially in case of crisis and ensures consistency of information and communication towars customer(s) Monitor quality target setting and deploy action item traching for achievement of quality targets, Add: reporting (field monitoring, KPI´S. failure Pareto´s....) Consolidate and check nonconformance costs for products/customers (NCC´s) Ensure read across for all affected locations and support changes affecting several locations WW. Active role on supporting claim management 8D Champion / 8D release for new failure modes related to design, critical issues Drive preventive and corrective measures from incidents and field performance related to design The product QM drive the field monitor impact by delivered parts, lead and drive cross functional activates if needed to achieve the improvements Secure the lessons learned are applied Ensure the legal, customer quality and internal VT process requirements are followed and integrated into worlwide business processes (e.g. Escalation process, TCM, etc.) As well method and tools Authority to escalate in case deviations on manufacturing process or field performance Ensures the production location in TCMS process are conducted during serial life (inc. customer specific requirements) Ensures dictated process tools are used and respected Coordinate risk assessment activities for products deviating from Design in serial life, ensure integrity of technical compliance in case of deviation, ensure collective deviations are shared and reflected to design for DTC improvement in series life
Your Qualifications University degree in Engineering and or relevant field Fluent English language skills written and spoken Min of 5 Years on Automotive Industry Min 3 Years of experience in production, development, or quality related activities Experience in leading internal projects Experience in structured problem solving and related tools preferably (e.g. 8D, 5 Whys, Design of Experiments, FMEA) Experience in all phases of product life Cycle (PLC) Warranty process and OEM´S database analysis experience Good Analytical reasoning & planning and organization ability Initiative, dedication, and passion for working in a international team
As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.
Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.
Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.
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Mariel Sanchez