Candidate profile (title) Our team within IKEA Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential. Key responsibilities (title) What you need to know Key responsibilities (text) Working at IKEA has its benefits and rewards:
• $27.35 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:
• These roles are Permanent Part-time, 40hrs – 50hrs/fortnight.
• The shift times required to work will be spread between 8:00am to 9:30pm, Monday – Sunday.
• Thursday & Friday night availability is required, and 3/4 weekend availability is required every month. Team vision ( title) About this work area Team vision (text) As a Product Recovery & Quality Co-worker your responsibilities will include, but are not limited to:
· Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
· Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
· Take necessary action on products to give them a second chance, such as repackaging them back into a saleable condition.
· Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
· Support the quality work in the store to constantly improve customers' quality perception of IKEA products.
· Always consider the sustainability impact when deciding when and how to recover products.
· Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment that cultivates a strong understanding of product recovery, quality and compliance processes.
· Maintaining a safe and secure environment within the IKEA store, always ensuring the well-being of both customers and co-workers. Let's connect Who you are Let´s connect As a Product Recovery & Quality Co-worker you are, or you have:
• A ‘Togetherness’ mindset where you’ll work closely with your team and other departments yet also be able to work independently.
• A passion for building furniture, our products, and our sustainability initiatives.
• Experience with regular use of computers and IT systems.
• Strong customer focus, ensuring we keep the customer in mind no matter what we do.
• Ability to prioritise tasks in a fast-paced environment and ability and be able to think outside of the box.
• A safety mindset and being comfortable with physical work and manual handling including repetitive heavy lifting.
• Motivated, results-driven mindset that does not shy away from challenges.
• Comfortable with the physicality associated with this role, similar to a warehouse co-worker. Local section (title) We need people like you Local section (text) At IKEA, work is so much more than a job. Come join us!