At Nissan, we’re not just building cars, we’re revolutionizing mobility. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our global impact is fueled by dedicated minds, crafting and delivering innovation since 1933. For over 90 years, our core belief in doing what others don’t has driven innovation and excitement for our customers, shaping Nissan into the business it is today. We are not just a company - we're a movement, pushing boundaries and embracing the spirit of “Defy Ordinary”.
We are now looking for a Product & Skills Dealer Training, SM to join our newly created RBU (Netherlands, Belgium, Norway, Denmark, Sweden).
How you can contribute and have an impact?
Dealer staff Training project management. Develop, deploy and manage Product and Sales training activity in order to support:
1) Business operations
2) Customer satisfaction
3) Brand perception. Value human capital through utility, simplicity, reliability, engagement and speed.
EV Culture Promotion:
Foster an understanding of electric vehicles (EVs) through targeted training initiatives.Equip teams with the knowledge to confidently discuss EV benefits, technology, and customer value propositions.Customer Promise Alignment:
Ensure all training materials and programs reflect the company’s commitment to delivering the best customer experience.Train teams on soft skills and communication techniques to align interactions with brand values.Manage agencies and related budget.Ensure RBU buy-in of the program developed and support central programs deployment through proper and timely communication. Manage KPIs related to staff: Training completion, Full Confidence Index, Certification. Prepare and report on activity during various forums (Model Launch Committee, SteerCo, etc.) Organize and manage events like Train The Trainer (TTT), training events, Agency briefs, Trainers briefs. Manage own activity budget.What we look for:
6-8 years of experience of which field retail / vehicle product management. Strong Leadership is a must. Interest in Project Management. Pragmatic and Value creation oriented. Autonomy and networking ability. Structured and analytical (multiple simultaneous inflow). Interest in Learning activities and vehicle technologies. Digital skills applicable to Learning and Development techniques. Passion for EV. Customer centricity and understanding of brand’s strategy.Good practice of Microsoft Office Suite (Excel, PPT, Word, Access). Very good English language level is a must as well as fluency in at least one of the region’s native languages (French, Dutch, Danish, Norwegian).Note: This job description serves as a general overview of the responsibilities and requirements for the position of Training Section Manager Nissan Benelux & NNE. Duties may evolve and change over time, and additional tasks may be assigned as deemed necessary by the company.
Nissan believes the power comes from the inside, the diversity and well-being of its employees is key to success. People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. Nissan is committed to be a truly diverse, equitable, and inclusive company that empowers everyone to bring their best, most authentic selves to work. Respecting each person, their opinions and value is when we can drive innovations that make a difference.
Our future vision and ambition is "Together We Empower Mobility and Beyond" for a cleaner, safer and more inclusive world.
Amsterdam Netherlands