Job Title: Product Specialist

Job Description

Support customers and sales channels with product advice, selection, application, and set-up

Liaison for engineering support on smaller customer projects and technical inquiries

Support new products during the development phase

Build and maintain relationships with internal and external customers

Establish and cultivate a working knowledge of products and their applications

Prepare and present quotes, provide technical support post-sale, and maintain strong business relationships will be key to your success

Advise customer, distributors, and sales agents on product selection and application

Serve as a technical resource post-sale and assist with product investigations

Maintain relationships with established customers and support new business development

Train sales agents and distributors on product applications

Collaborate with cross-functional teams to assess business opportunities and develop product growth strategies

Additional Skills & Qualifications

Bachelor’s degree or two-year degree and related experience, or equivalent experience

Proficient in MS Office (Excel, Teams, Word)

Proficient in using business systems to achieve results and improve processes

Strong customer-facing skills and the ability to resolve conflicts effectively

Excellent organizational and communication skills

Ability to work independently and know when to refer issues to others

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.