Petaling Jaya, Selangor, USA
5 days ago
Product Specialist
Our Opening and Your ResponsibilitiesKey Purpose of the Role:Increase qualified customer database for targeted segments. Follow up on sales leads, fast response towards fulfilling customers’ enquires. Provide sound consultation on MT’s product solution and application. Secure new customers in MNC/SME industries by identifying their needs and engineering adaptations of products, equipment and services. Expand market awareness of MT’s products & services and manage projects and relationships with customers .
Key Responsibility of the Role:1. Sales and MarketingManaging existing accounts and consistently updating sales pipelinesQualifying database and updating CRMEstablishing new  accounts by identifying potential customers; planning and organizing sales call schedulesIdentifying current and potential  customer requirements by establishing personal rapport and understanding key requirementsSupport Sales Manager in execution of marketing campaigns, leads generation and managementProvide and present product & technical information to potential and existing customers2. Technical Advisory and Product AdvocateResponsible for actively driving and managing project pipelinesProvide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT productsCommunicate regulatory compliance requirement   and applications  effectively, demonstrating MT’s market leadership and expertise in the relevant fieldsInteract with customers’ engineering teams to illustrate MT valued propositionsResponsible for representing the products to customers and at field events such as conferences, seminars, etcDevelop customer's staff by providing technical information and trainingConduct Negotiation to secure a win-win agreement with customers3. Service Standards and Customer  Relationship ManagementDetermine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or servicesPrepare cost estimates by studying blueprints, plans, and related customer documentsGain customer acceptance by explaining or demonstrating cost reductions and operational  improvementsMaintaining records of customer communication and sales activity in our CRM system

What You Need to SucceedKey Behavioural Competencies RequiredSound Technical and Business AcumenGood Interpersonal  and Verbal/Written CommunicationCustomer FocusValue Selling Approach/Consultative Selling ApproachInnovation/Continuous   ImprovementTeamworkingResults  Focus /OrientedResilience and TenacitySelf/Project (Sales & Tender Stage) ManagementTechnical Skills, Knowledge and Experience RequiredMandatory:Degree/Diploma in any discipline preferably in Chemical / Chemical Engineering or related fieldKnowledge on Control  Instrumentation System (sensors, transmitters)Knowledge on Data communication protocol  (fieldbus, TCP/IP, Analog & Digital output signals)Minimum 2 years working experience in a Technical sales EnvironmentSelf-starter with a proactive approachUnderstanding of sales & distribution with intermediate project management skillsWilling to travel (within Malaysia )Strong interpersonal skills  and influencing abilityValid driving licensePreferred:
Employee management experience and an empowering leadership styleFirst hand understanding of technical equipment, process control system  and marketing process

Our Offer to YouCareer growth Work with a good team Skills developmentFixed 1.5 month contractual bonusMedical Insurance, Dental and Other allowancesAbout Mettler ToledoMETTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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