Job Family: JMIT
Johnson Matthey IT (JM IT) is Johnson Matthey’s global IT function responsible for ensuring that our IT capabilities are not only able to support and integrate technologies but can also work alongside our business units and Corporate functions to provide leadership and direction to provide competitive edge and improved operating efficiencies.
The role of the Product Specialist, as part of the Enterprise & ERP Platforms team, is to provide functional development, and ongoing support and maintenance for a variety of Global Platforms – ensuring that platforms are current and future business requirements are fully delivered.
The primary scope of the role covers all Corporate Functions and JM’s Group Services organisation – with the exception of the HR and Treasury functions (which are covered by a peer role). Whilst the role excludes accountability of ERP platforms, there is a large degree of overlap of functional knowledge and business interaction requiring close partnerships with the teams that do support those technologies.
The role is responsible for configuration of internal IT applications based on the business requirements and imperatives. Provides day-to-day support to customers in relation to product implementation, customization, questions, and problems.
Your responsibilities:
Stakeholder management & leadership
• Effectively partner with the business to understand the business requirements to reflect into engineering reality
• Guiding the functional team during delivery of solutions – offering challenge to ensure focus on value delivery
• Participate in platform governance forums, representing the engineering perspective, and promoting good practice agile working practices, and project delivery
Technical capability
• Design and implement technical solutions. Drive configuration of the applications as per the business requirements in collaboration with JM team and vendors
• Oversee JM IT and supplier delivery teams during build to ensure functional and technical solutions are developed as per design and support development teams with queries as they occur
• Act as SMEs of their platform and processes, able to understand what capabilities a platform has to resolve user needs and impacts within a process when changes are proposed
• Undertake troubleshooting of application issues and resolve the issues; liaison with the software providers in case the issue could not be resolved internally
• Resolve technical and service issues of users, escalate wherever necessary
• Create detailed solution documentation in line with JM IT engineering and architectural methodology to document solutions for approval at review boards
• Improve process flow and user documentation for different related modules
• Ensure adherence to regulatory compliances and adherence to audit findings; undertake improvements as required
Platform Skills (non-exhaustive)
The Product Specialist will have accountability across a wide variety of business systems and platforms, often hosted externally or provided by business service providers. Demonstrable experience in two or more of the following key functional capabilities is essential, though demonstrable experience of developing the knowledge and skills to lead across similar systems is acceptable:
• Finance systems – tax determination, reporting, BI, e-invoicing, T&E
• Procurement platforms – Coupa preferred, but other global StP platforms acceptable
• Environment, Health and Safety – Enablon would be an advantage
• Product Stewardship – WERCS Studio, Sphera or equivalent
• Legal – DocuSign, contract and case management, risk and compliance management systems
ERP and CRM systems are out of scope of this role, but there is a high degree of integration between those systems – a working knowledge across such platforms is required.
Business System platforms are generally SaaS platforms, so extensive experience of working with SSO/MFA connected systems and two-way secure data integrations is required.
• Experienced business systems professional with multiple full lifecycle platform implementation experience across a range of functional platforms. 5+ years’ experience.
• Technical hands-on background of managing and supporting a range of in scope functional systems, or equivalents.
• Experience of global business systems support and maintenance, platform governance, control and compliance.
• Commercial acumen – demonstrable through experience of supplier engagement and management, project and delivery costing.
• Business focused; able to build strong working relationships across a variety of functions and across JMIT.
The annual salary offered for this position: from €45,500-55,500 Annually. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, and competencies. This role is also eligible to receive discretionary annual bonus that align with individual and company performance. Other rewards and benefits include the following:
• Health & Well-being: a diverse, inclusive, work & life balance work environment; hybrid way of working; health insurance from the first day of employment; employee assistance program.
• Great career growth and development opportunities in a global organization Life, accidents & critical diseases insurance.
• IIIrd Pillar Pension Fund contributions.
• Paid volunteering opportunities (2 days per year).
Together for a cleaner, healthier world.
Johnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals and process technology. With operations in over 30 countries, we employ more than 12,600 people. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story.
At JM, an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the world's biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences, views, and contributions, and feel a sense of belonging at JM.
Johnson Matthey is open for discussion on part time, job share and flexible working patterns.
Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks; early application is advised.
For any queries or should you require any reasonable adjustments to support your application please contact the GlobalRecruit@matthey.com.
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How to apply:
If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.
If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday (myworkday.com)
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You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.
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Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.