Job Description:
JOB TITLE: Product Specialist - Refinish
Job Summary: The Product Specialist is a product technical resource for the market sales team. He/she will support all Axalta products in all segments including Premium, Mainstream, and Economy to promote growth and customer loyalty. The Product Specialist works as a member of the market sales team to contribute to sales growth and customer satisfaction.
Work Location: This fully remote role requires a local presence in Charlotte, NC to allow for onsite visits across the North and South Carolina territory.
Key Responsibilities:
Develops, trains and supports our distributor personnel to meet the needs of our collision shop customers particularly in the areas of new products, technical support, training availability, and value-added programs.Trained and competent in all Axalta brands, technologies and processes to lead new customer installations, train and certify painters, and troubleshoot technical issues.Conducts education events like refinisher meetings, Lunch & Learns, WOW sessions and counter clinics to provide guidance in optimizing paint and material system performance and profitability.Demonstrates safety awareness at all times, including emphasis on the safe application of products and the use of personal protective equipment while acting as an example for customers.Is a strong team player and actively seeks opportunities to support market activities; collaborates well with team and eagerly contributes ideas during market meetings.Completes and participates in all ongoing trainings – assessments and certifications for all Axalta brands and technologies.Utilizes Axalta paint and material account management tools to support key accounts and reinforces Axalta’s technical support network with shop personnel.Manages overall selling expense within designated budget.Remains current with industry trends and association activities.Demonstrates and fosters teamwork with peers and other resources to meet customer needs and document progression.Maintains a flexible schedule and willingness to travel up to 75%.Qualifications:
High School diploma/GED with Bachelor’s degree preferred.Minimum of 5 years Automotive Coatings industry experience.Keen understanding of body shop operations and application equipment.Valid Driver’s License required.Excellent computer skills and can effectively use applications such as e-mail, Word, Excel, PowerPoint.Acts with a high sense of urgency, and able to prioritize work effectively.Effective written, oral communication, and presentation skills.Strong problem solving, time management and communication skills.Aptitude to effectively work with others as a contributing member of a high-performance sales team.Able to sell, influence and negotiate with customers. Active listener able to interpret customer needs.Strong interpersonal skills and sensitivity/respect for peoples' differences.Self-motivated; must be an effective performer with minimal supervision.Presents oneself in professional manner throughout all levels of the organization.Business background/acumen and strong customer focus.Able to effectively network internally and with customers.Our Company:
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.