Product Specialist - SFSI
Mettler-Toledo North America
Our Opening and Your ResponsibilitiesKey Purpose of the Role: Increase qualified system integrator / system fabricator database for targeted segments. Follow up on sales leads, fast response towards fulfilling customers’ enquires. Provide sound consultation on MT’s product solution and application. Secure new customers in MNC/SME industries by identifying their needs and engineering adaptations of products, equipment and services. Expand market awareness of MT’s products & services and manage projects and relationships with customers .
Strategic Outcome: Learn and apply product application, segment specified knowledge and regulatory compliance standards. Successful in penetrating into targeted segments, completing assigned sales responsibilities; regular updating of Sales tools and sales reports. Meeting Sales targets and agreed Key Performance Indicators. Combine technical knowledge with sales skills to articulate technology and product positioning to both the business and technical users and ensure complete customer satisfaction through all stages of the sales process.
Key Responsibility of the Role:1. Sales and MarketingManaging existing accounts and consistently updating sales pipelinesQualifying database and updating CRMEstablishing new accounts by identifying potential customers; planning and organizing sales call schedulesIdentifying current and potential customer requirements by establishing personal rapport and understanding key requirementsSupport Sales Manager in execution of marketing campaigns, leads generation and managementProvide and present product & technical information to potential and existing customers2. Technical Advisory and Product AdvocateResponsible for actively driving and managing project pipelinesProvide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT productsCommunicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fieldsInteract with customers’ engineering teams to illustrate MT valued propositionsResponsible for representing the products to customers and at field events such as conferences, seminars, etcDevelop customer's staff by providing technical information and trainingConduct Negotiation to secure a win-win agreement with customers3. Service Standards and Customer Relationship ManagementDetermine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or servicesPrepare cost estimates by studying blueprints, plans, and related customer documentsGain customer acceptance by explaining or demonstrating cost reductions and operational improvementsMaintaining records of customer communication and sales activity in our CRM system
What You Need to SucceedKey Behavioral Competencies RequiredSound Technical and Business AcumenGood Interpersonal and Verbal/Written CommunicationCustomer FocusValue Selling Approach/Consultative Selling ApproachInnovation/Continuous ImprovementTeamworkingResults Focus /OrientedResilience and TenacitySelf/Project (Sales & Tender Stage) ManagementTechnical Skills, Knowledge and Experience RequiredMandatory:Degree/Diploma in any discipline preferably in Chemical / Chemical Engineering or related fieldKnowledge on Control Instrumentation System (sensors, transmitters)Knowledge on Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals)Minimum 2 years working experience in a Technical sales EnvironmentSelf-starter with a proactive approachUnderstanding of sales & distribution with intermediate project management skillsWilling to travel (within Malaysia )Strong interpersonal skills and influencing abilityValid driving licensePreferred:
Employee management experience and an empowering leadership styleFirst hand understanding of technical equipment, process control system and marketing processOur Offer to YouCareer growthWork with a good teamSkills developmentFixed 1.5 month contractual bonusMedical Insurance, Dental and Other allowancesAbout Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
Strategic Outcome: Learn and apply product application, segment specified knowledge and regulatory compliance standards. Successful in penetrating into targeted segments, completing assigned sales responsibilities; regular updating of Sales tools and sales reports. Meeting Sales targets and agreed Key Performance Indicators. Combine technical knowledge with sales skills to articulate technology and product positioning to both the business and technical users and ensure complete customer satisfaction through all stages of the sales process.
Key Responsibility of the Role:1. Sales and MarketingManaging existing accounts and consistently updating sales pipelinesQualifying database and updating CRMEstablishing new accounts by identifying potential customers; planning and organizing sales call schedulesIdentifying current and potential customer requirements by establishing personal rapport and understanding key requirementsSupport Sales Manager in execution of marketing campaigns, leads generation and managementProvide and present product & technical information to potential and existing customers2. Technical Advisory and Product AdvocateResponsible for actively driving and managing project pipelinesProvide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT productsCommunicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fieldsInteract with customers’ engineering teams to illustrate MT valued propositionsResponsible for representing the products to customers and at field events such as conferences, seminars, etcDevelop customer's staff by providing technical information and trainingConduct Negotiation to secure a win-win agreement with customers3. Service Standards and Customer Relationship ManagementDetermine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or servicesPrepare cost estimates by studying blueprints, plans, and related customer documentsGain customer acceptance by explaining or demonstrating cost reductions and operational improvementsMaintaining records of customer communication and sales activity in our CRM system
What You Need to SucceedKey Behavioral Competencies RequiredSound Technical and Business AcumenGood Interpersonal and Verbal/Written CommunicationCustomer FocusValue Selling Approach/Consultative Selling ApproachInnovation/Continuous ImprovementTeamworkingResults Focus /OrientedResilience and TenacitySelf/Project (Sales & Tender Stage) ManagementTechnical Skills, Knowledge and Experience RequiredMandatory:Degree/Diploma in any discipline preferably in Chemical / Chemical Engineering or related fieldKnowledge on Control Instrumentation System (sensors, transmitters)Knowledge on Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals)Minimum 2 years working experience in a Technical sales EnvironmentSelf-starter with a proactive approachUnderstanding of sales & distribution with intermediate project management skillsWilling to travel (within Malaysia )Strong interpersonal skills and influencing abilityValid driving licensePreferred:
Employee management experience and an empowering leadership styleFirst hand understanding of technical equipment, process control system and marketing processOur Offer to YouCareer growthWork with a good teamSkills developmentFixed 1.5 month contractual bonusMedical Insurance, Dental and Other allowancesAbout Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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