Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Product Strategist plays a pivotal role in shaping the future of our product suite for higher education clients. This role focuses on identifying new opportunities, assessing product performance, and developing long-term strategic plans for current and future product lines. The Product Strategist will be instrumental in understanding our client base and ensuring our products align with their needs, delivering optimal solutions and exceptional customer experiences. The ideal candidate will bring direct experience working in a university environment, particularly within student financials or treasury services, and possess the expertise needed to bridge the gap between higher education operations and innovative product development. This role requires close collaboration with stakeholders across business units and will serve as an internal and external advocate for our product strategy and new initiatives. **JOB RESPONSIBILITIES:** + Strategic Planning: Develop and execute long-term product strategies that align with the company's goals and address the evolving needs of higher education institutions. + Market Analysis: Conduct market research to identify emerging trends, client pain points, and growth opportunities within the higher education sector. + Product Assessment: Analyze product performance metrics to assess effectiveness, identify areas for improvement, and recommend enhancements or new offerings. + Client Insight: Leverage direct experience in higher education (student financials or treasury services) to deeply understand client challenges and advocate for solutions that address their needs. + Collaboration: Partner with cross-functional teams, including Product Management, Marketing, Sales, and Client Success, to align product strategies with business objectives and customer expectations. + Advocacy and Communication: Evangelize product strategies and new product initiatives internally and externally, ensuring alignment and buy-in across stakeholders. + Innovation: Stay informed about industry trends and best practices, using insights to guide the development of innovative solutions for higher education clients. + Customer-Centric Focus: Champion a customer-first approach, ensuring the voice of the customer is central to product strategy and decision-making **EDUCATION:** Bachelor’s Degree or equivalent experience **EXPERIENCE:** Minimum 8 years' experience in Higher Education in Student Financials and/or Treasury Services Experience presenting at regional and/or national conferences **COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:** + Strong understanding of higher education operations, specifically financial systems, processes, and challenges. + Proven ability to analyze data, identify trends, and translate insights into actionable strategies. + Exceptional communication and presentation skills, with the ability to articulate complex ideas to diverse audiences. + Experience working cross-functionally with teams to drive alignment and achieve results. + Strong organizational skills with the ability to manage multiple priorities and meet deadlines. + Demonstrated ability to think strategically while maintaining attention to detail. Salary Range: $120,000 - $137,000 \#LI-AF1 Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) . Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net . Nelnet is a Drug Free and Tobacco Free Workplace. You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. _A lot more._ We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible. 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