Product Support Engineer, Electrical Engineering (Onsite)
RTX Corporation
**Date Posted:**
2025-02-24
**Country:**
United States of America
**Location:**
A01: Rockford - Aerospace 4747 Harrison Avenue, Rockford, IL, 61125 USA
**Position Role Type:**
Onsite
The Collins Aerospace Power & Controls, Controls Engineering organization in Rockford, Illinois, is seeking a highly motivated Electrical Engineer to contribute to the development of advanced engineering solutions. This entry-level position is ideal for an Electrical and Electronics Engineering professional, offering the opportunity to collaborate with a multidisciplinary technical team within a post-production support setting. In this role, you will work closely with cross-functional teams spanning program management, service and test engineering, quality assurance, operations, and supply chain to resolve product issues and deliver effective solutions that improve customer satisfaction. Key responsibilities include addressing product yield challenges, conducting Zero Hour return and field return investigations, driving product improvements and cost reduction efforts, and assisting with part shortages and supplier information requests for the control’s product line. The ideal candidate will bring electrical design expertise, strong analytical problem-solving skills, and experience in supporting the design and testing of electrical circuits.
**What You Will Do**
+ Troubleshoot and diagnose issues related to electrical hardware, including field returns, zero-hour returns, production yield issues, and other related concerns.
+ Review and interpret electrical schematics, product manuals, and datasheets to support issue resolution.
+ Perform schematic design using Concept HDL and conduct design reviews in accordance with department standards.
+ Execute design analysis in alignment with department standards and customer specifications.
+ Review and update Test Requirement Specifications (TRS) to ensure compliance and accuracy.
+ Provide support and debugging assistance for production test solutions as required.
+ Assist in redesign efforts driven by cost reduction initiatives, obsolescence, part shortages, or product improvement projects.
+ Apply knowledge of electrical components (resistors, capacitors, transistors, etc.) to support troubleshooting and solutions.
+ Use understanding of circuit theory and design principles for product development and issue resolution.
+ Test electrical hardware using equipment like oscilloscopes, multimeters, and power analyzers.
+ Troubleshoot electrical issues with strong analytical and problem-solving skills.
+ Communicate technical information clearly to both technical and non-technical stakeholders.
+ Collaborate in a fast-paced, customer-focused environment to deliver solutions.
+ Stay updated on emerging technologies and industry trends.
**Qualifications You Must Have**
+ Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and less than 2 years prior relevant experience or in absence of a degree, 6 years of relevant experience
+ U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
**Qualifications We Prefer**
+ Bachelor’s degree in electrical engineering.
+ 2 years of experience with integrated circuit design and analysis.
+ Experience working with embedded systems, firmware, or microcontrollers.
+ Proficiency in schematic capture tools, such as Cadence LTSpice.
**What We Offer Benefits**
Some of our competitive benefits package includes:
· Medical, dental, and vision insurance
· Three weeks of vacation for newly hired employees
· Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
· Tuition reimbursement program
· Student Loan Repayment Program
· Life insurance and disability coverage
· Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
· Birth, adoption, parental leave benefits
· Ovia Health, fertility, and family planning
· Adoption Assistance
· Autism Benefit
· Employee Assistance Plan, including up to 10 free counseling sessions
· Healthy You Incentives, wellness rewards program
· Doctor on Demand, virtual doctor visits
· Bright Horizons, child and elder care services
· Teladoc Medical Experts, second opinion program
· And more!
**Learn More & Apply Now!**
**\#reempowerprogram**
This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.
**Minimum** **Program Qualifications:**
• Be on a career break of one or more year at time of application
• Have prior experience in functional area of interest
• Have interest in returning in either a full-time or part-time position
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
**Onsite** : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that’s redefining aerospace, every day.
The salary range for this role is 55,000 USD - 107,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._
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