Wipro Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. A PROUD HISTORY OF OVER 75 YEARS FY22 REVENUE 10.4 BN USD WE’RE PRESENT IN 66 COUNTRIES OVER 1,400 ACTIVE GLOBAL CLIENTS Role : IT Call Center Location : Remote Proficiency Screening (if possible): Logical Reasoning (assessments preferred as a pre-screening process) Basic Computer Skills Basic MS Office Skills Call Center Simulation Assessment Typing Speed/Accuracy Assessment Candidate Criteria: 5 years of experience answering inbound phone calls in a call center environment. At least 3 years of customer service or equivalent experience. 12 months of technical support experience (software preferred over hardware). 1 year of experience in a telecommuting role (preferred but not required). Willingness to work any days/hours the business requires (M-F 7am-11pm) up to 40 hours a week. Reliable and high-speed internet and a quiet, uninterrupted, and private workspace. Shared spaces are not permitted. Minimum of a High School Diploma or GED. Expected annual pay for this role ranges from [$40000] to [$45000]. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Equal Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Desktop Support