Our client, is seeking a Product Support Specialist to join their team. As a Product Support Specialist, you will be part of the support team, providing essential assistance to both internal and external clients. The ideal candidate will have excellent customer service skills, the ability to adapt to changes rapidly, and outstanding organizational skills, which will align successfully in the organization. **Job Title:** Product Support Specialist **Location:** Columbus, OH **Pay Range:** $19 per hour **What's the Job?** + Monitor work queues, email, telephone, and dashboards to ensure timely responses. + Provide first-level response to requests, issues, and inquiries, including triage, troubleshooting, resolution, and escalation as needed. + Generate reports and analyze data to identify tasks supporting client training. + Assist in creating training documentation and conducting training for systems/applications. + Maintain communication and facilitate meetings with other business units as necessary. **What's Needed?** + Bachelor’s degree in business or aviation management preferred, or three years of related experience. + Excellent verbal and written communication skills. + Detail-oriented with strong organizational and time management skills. + Ability to interact professionally with various levels of management. **What's in it for me?** + Opportunity to work in a dynamic and fast-paced environment. + Gain valuable experience in the aviation industry. + Collaborate with a dedicated team focused on excellent customer service. + Enhance your skills in customer support and technical troubleshooting. + Be part of a company that values innovation and teamwork. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.