Environment, Health, and Safety

All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers.The employee or worker must comply with all aspects of Sandvik Mining and Rock Technology Environment, Health and Safety Policy, and any reasonable instructions, procedures or systems or work which are given in the interest of providing safe workplaces and eliminating environmental harm. The employee must take reasonable care for their own health and safety and ensure that their actions do not adversely affect the health and safety of any other person in the workplace.As a commitment to the communities in which we operate all employees and workers are required to conduct themselves in accordance with our Anti Bribery and Corruption commitment to zero tolerance of corruption and to conduct business with integrity and trust

Main Responsibilities:

Maintaining safe on-site operations. This involves following safety protocols and ensuring that all maintenance and repair work is done safely and securely to minimize the risk of accidents or injuries.Providing on-site maintenance and repair services to support the customer’s daily operations. This involves responding to maintenance and repair requests, troubleshooting problems, and conducting necessary repairs to keep the automation system operational.Checking the AutoMine system according to the preventive maintenance schedule and checklists. This involves conducting regular inspections, identifying potential issues, and taking corrective action to prevent breakdowns or failures.Testing navigation software by taking logs and verifying machine functions and navigation.Keeping and updating the change log on system maps and work done by all persons involved in the customer system.Mentoring to reduce poor operating practices.Resolve incidents related to AutoMine systems. This includes responding to tickets sent to the customer portal, identifying issues, analyzing log files, and implementing workarounds and minor temporary fixes until a permanent solution is implemented.Working closely with customers to support the implementation of automation software version updates, ensuring that the updates are installed correctly and that any issues that arise during the installation process are addressed promptly.Operational support to customers, including system configuration, automation infrastructure-related issues, task generation, workflow configurations, mine models, and other routines.Upskilling the customer representatives in the way-of-working, storing the log files, and creating incident tickets.Keeping a change log on system maps and work done by all persons involved in the customer system.