Sweetwater's Service Team is looking to add a Product Tester 1 to our growing team! This position is responsible for confirming or denying the defect reported with any product coming back as a return or exchange as well as those damaged in receiving or during put away and picking. They make the final determination to either move the product to the vendor for credit (in case of defect) or back to stock (in cases that the product tests to spec)
Qualifications
Confirm or deny problems reported with any product that comes back as a customer return, customer exchange or from receiving team as product damageMove products to correct queue to return to stock as demo, go through repack with material handling or go back to vendor for credit/replacement through the admin teamCleaning up products and their packaging as needed before moving products along and carefully noting that condition in the appropriate recordsExperience working on Mac and or PC, good written and verbal communication skills, knowledge of both analog and digital audio equipment for live sound and recording, basic understanding of how to set it up and test for problems1+ years using live sound and/or audio recording gear with a wide depth of knowledgePreferred: Certification or Degree in Music Tech, Audio Recording, Live Sound
This is a full-time 8:00am - 5:00pm position located at Sweetwater's amazing facility in Fort Wayne, Indiana. Join a growing and exciting team and submit your application today!
Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.