Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. You will be part of a cross-company team supporting American Express Global Business Travel (GBT) supply technology initiatives. You will play a critical role with the expansion of AMEX GBT’s Supply MarketPlace (SMP) Platform, executing Functional and Integration Feature Testing while ensuring the right testing environments are maintained. **What You'll do on a Typical Day** Functional & Business Testing: + Assist in project specific testing (e.g., SMP Hotel Expansion) per priorities and requirements assigned by the Project and Product Teams. + Drive functional and business testing to ensure SMP has access to the right content and inventory. + Perform Point of Sale and downstream integration testing on all applications and system processes available in a country. Test Strategies focusing on the GBT ecosystem: + Work with Product Management to ensure the feature is fit for purpose and work with them to identify and manage risks & issues. + Formulate and execute solid test strategies with clear owners and sign-off criteria. + Design a test plan based on business processes & scenarios with acceptance criteria. + Identification of suitable test data and testing tools to be used during testing. + Identify a suitable test team and secure resource availability. + Undertake hands on testing. + Coordinate testing across various departments and external vendors when needed. + Lead a testing bug triage process, assigning the right priority on issues, ensuring all teams works on the highest priority items to ensure timelines are not impacted. + Provide technical and product support to stakeholders during testing processes including test reports. + Maintain Open Issues log, help identify workarounds. + Routinely provide partners with testing related updates. Test Environment Configurations & Maintenance: + Ensure test environments are pointed to the right supply settings. + Ensure vendors are pointed to the correct test environments. + Carry out regular test environment reviews to ensure they are optimized and ready. Assist the Manager with Release Cycle Processes: + Assist with risk management and resolve issues that affect release scope, schedule and quality + Coordinate and thoroughly document release content based on the product development backlog. + Communicate all feature release, hotfixes or service pack related plans. + Maintain good relationships and coordinate work between teams at different locations. + Release related reporting. + Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists. Assist Manager with Supply Technology Channels Certification: + Ensure Point of Sale Tools and Applications connected to the GBT Supply MarketPlace Platform are routinely certified and ready to adopt all new features. + Document by Point of Sale Tool and Application, acceptance or not of features, in addition to date of sign-off and successful implementation. Supply MarketPlace Platform Production Support: Troubleshooting Production incidents: assist the Product Support Team in the investigation of live API issues & the Supply Product Team in the implementation of supply technology efforts. Relationship Management / Partners with: + Supply Product Management to ensure full awareness of the to be released features. + Supply R&D Teams in collaboration with Product to ensure all features have been developed per original specifications and for the stability of test environments. + Vendors & other parties powering PoS Tools & Applications connected to the GBT Supply MarketPlace Platform to ensure certification of all changes and awareness of any channel specific dependencies affecting rollout. + SMP Product Support to ensure their awareness and readiness to offer support on new features – as needed. + 3rd party GDS & Non-GDS Connectors to ensure timely resolution on issue escalations to their technical teams and an excellent operational management. The above Job Description is not meant to be exhaustive; duties and responsibilities may therefore vary over time according to the changing needs of the company. **What We’re Looking For** Essential Core Skills/Experience: + Educated to University Degree level. + Strong experience as a Test Analyst with mandatory travel industry experience. + Able to work with SMEs, understand business processes & convert into test plans. + Logical, structured approach to testing. + Excellent written and verbal communication skills. + Strong planning and organizational skills. + Strong analytical and reporting skills. + Strong Team player with proven people management skills. + Demonstrates resilience with customer orientation. + Passion for continuous improvement. + Ability to identify key issues and enact a mitigation plan. + Able to work effectively in a complex, diverse, global and fast agile environment. + Can navigate the organization, collaborate effectively with multiple stakeholders. + Can interpret data and quickly identify symptoms & root causes. + Can prioritize and balance multiple tasks. + Strong time management and prioritization skills, juggling tight deadlines with focus on quality. + Solid follow through with minimal management. Professional/Technical Skills: + Understands technical or professional aspects and continually maintains technical knowledge. + Analyses issues and breaks them down into their component parts. + Makes systematic and rational judgments based on relevant information. + Speaks clearly, fluently and in a compelling manner. + Writes in a clear and concise manner. Personal Qualities + Confident professional and personable approach. + Excellent organizational skills. + Self-motivated and driven. + Good time management skills. + Builds & maintains effective relationships. + Team Player. + Thinks in a process driven/problem solving manner with attention to detail. + Is curious, asks why and seeks more information. + Is creative, can think out of the box. **Location** Poland **The #TeamGBT Experience** Work and life: Find your happy medium at Amex GBT. + **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. + **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. + **Develop the skills you want** when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. + **We strive to champion Diversity, Equity, and Inclusion** in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. + **Wellbeing resources** to support mental and emotional health for you and your immediate family. + And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) . **What if I don’t meet every requirement?** If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)