IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

 

OVERALL OBJECTIVE AND PURPOSE

Under the direction of the Marketing Supervisor, the Training Coordinator will ensure the smooth and effective functioning of training events geared towards retailers and key accounts which sell NLCB’s products; as well support the functions and activities of the Marketing Department.

PRINCIPAL DUTIES AND RESPONSIBILITIES Design, develop, plan, lead and implement the agreed training modules and curriculum Coordinates, schedules and conducts weekly Retailer/NLCB training Coordinate in-house staff training Maintain a trainee database which must be updated weekly Continuously evaluate and make recommendations on training material and methodology and keep current on training design and methodology Develop training aids such as manuals and handbooks Facilitate learning through a variety of delivery methods including on the field training With the help of the Marketing and Retail team, market available training opportunities Develop, assess and summarize evaluation reports determining the impact of training Maintain updated curriculum database and training records Facilitate training at Agents’ outlets to agents to upsell the Instant and Social Space brands Provide train-the-trainer sessions for internal staff, coordinate with Marketing Manager and P&T Regional Snr Manager Handle logistics for training activities including venues and equipment Lead and maintain in-house training facilities and equipment Handle the preparation, distribution and renewal of NLCB Agent and Operator certification Work with suppliers to source quotations and place orders for relevant supplies, meals, accommodation and any other requirements vital REQUIREMENTS

ACADEMIC BACKGROUND

Minimum qualifications: At least three years sales and training experience in an environment or a related field

Experience

Minimum of three (3) years related work experience

Crucial requirements

Other skills required

Proficient in MS Word, MS Excel, MS PowerPoint Speaks clearing and concise, well understood Works well with teams Effective writing skills, including reports, procedures, and letters

Competencies

Planning and organizing, communication skills, data gathering and analysis, problem analysis and problem solving, clear judgment, presentation skills, facilitation skills, mentor skills, adaptable, 

Languages

Must be proficient in English

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

#LI-RQ

 

 

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming.  For more information, please visit www.igt.com.