Shift: 2nd - 2:00pm - 10:30pm and may include mandatory overtime. Production Assistant: + The Production Assistant operates automated and non-automated bindery equipment for digital printing support services to satisfy the needs of internal and external customers. + Additionally, a Production Assistant can be responsible for Large Format Printing/Finishing operations and materials handling and shipping. + This person promotes customer satisfaction through the effective production and execution of daily work assignments, individual workflow management, and the execution of ongoing quality control procedures. + This position executes required order workflow management scans to ensure the capture of order completion, quality control, and productivity data. + Over time and week end work may be required and/or mandatory. Responsibilities: + Operates high-speed digital reprographics and bindery equipment to successfully produce consistent quality documents to customer specifications; Reads and Interprets job tickets. (Emphasis on Bindery/Finishing/Large Format/Shipping); + Ensures that the quality of production work complies with client policies and procedures; Maintains organizational compliance within the production workplace; + Accurately documents all machine service breakdowns and ongoing maintenance needs. + Contacts machine service technicians in the event of service breakdowns and malfunctions; + Performs routine daily machine maintenance and equipment calibration as specified by RPC Standard Operating Procedures; + Provides support to Production Specialist by way of digital print paper replenishment/output offloading/bay materials support and trash cleanup; and performs any duties within the RPC as assigned by the Shift Operations Lead or the Production Facility Manager. Requirements: + High School Diploma or equivalent; + Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment; + Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner; + Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills; + Must have the ability to learn new information and processes within company guidelines; and Must possess the skills to effectively multi-task and utilize time management.