Production Control Clerk

About Palladium:

Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. 

This Opportunity:

Palladium’s Contingency Operations portfolio supports the United States Department of Defense, Department of State, and various branches of the US military in undertaking projects in the areas of Base Operations Support, Life Support Area maintenance, and other areas of contingency logistics to enhance our clients’ efforts towards humanitarian assistance, disaster response, and logistics excellence.

In anticipation of future award, Palladium is seeking expressions of interest from qualified candidates in the areas of Care of Supplies in Storage (COSIS) and integrated logistics support including inventory management and control, serialization, storage, tactical vehicle maintenance, marking and labeling, and distribution.

Under supervision of the Production Control Lead, the Production Control Clerk serves as the centralized focal point for work order processing for all customer related equipment, using the most current Army AIS (GCSS-Army) as the primary means of attaining Parts/Material in support of maintenance operations.

Location and Compensation:

The position will operate for a period of approximately 4 months in Luzon, Philippines, and will be under the direction of Palladium’s Washington D.C. office.

Please be advised that a final pay offer will be based on various factors, including but not limited to your qualifications, education, experience, skills, seniority, performance, and Palladium’s business or organizational needs.

Overtime will be paid after 48 hours worked in a week (Monday-Sunday). Overtime will be paid at 150% agreed hourly rate. Holiday pay will be paid in accordance with US Federal holidays. Holiday pay will be paid at 200% agreed hourly rate.

If you have any questions or concerns regarding the compensation for this position, please do not hesitate to reach out to us. We value your interest in our company and appreciate the opportunity to discuss this opportunity with you.

You and Your Career:

If you are a problem-solver, collaborator, and doer, and you have expertise in Care of Supplies in Storage (COSIS) and integrated logistics support including U.S. Army standards of inventory management and control, serialization, storage, tactical vehicle maintenance, marking and labeling, and distribution, we are interested in hearing from you. 

We are a learning organization and provide growth opportunities from the start.  We pride ourselves on giving you the freedom, resources, and guidance to chart a fulfilling career!

Reporting and Supervision:

This role will report to Production Control Lead

Primary Duties and Responsibilities: 

Serve as the centralized focal point for work order processing for all customer related equipment.
Classify work orders using the most current Army AIS (GCSS-Army) as the primary means of attaining Parts/Material in support of maintenance operations.
Process all work order requests, to include dispatches, emergency work orders, recoveries and related.
Open and close work orders and ensure appropriate man-hours and parts are captured.
Processes all work requests within a timely manner after receipt to ensure a high level of customer service.
Under direction of the Operations Manager, be prepared to assist in download/upload of vehicles and equipment on and off vessels as required.
Be prepared to help all other Team Members as directed, including non-Palladium staff, Local National workers and prime contractor staff.

Essential Criteria:

One-year related experience may be substituted for one year of education, if degree is required.
Must be CAC eligible and/or able to obtain a Common Access Card (CAC)
GCSS-A certification desired. If no certification, must successfully complete web base or in-person training courses within 90 days of assuming position.
Must have valid US Passport. Must be US citizen.
High School Diploma.
Capable of effectively communicating technical information in English, both written and verbal

Desirable Criteria:

Military experience and training in Automated Information Systems desired. Related civilian experience will be accepted in lieu of military experience.
GCSS-Army Knowledge preferred.
Must have familiarity with general office procedures, organizing material, and good housekeeping principles.
Must have good working knowledge of the Army and/or contractor property accountability policies and procedures.
Attention to detail with a high degree of accuracy is required.
Intermediate proficiency in Word, Excel, and Outlook applications is required.
High-level organizational and planning skills, so that workflow is managed efficiently and accurately is required.
Ability to effectively respond to inquiries or complaints both verbally and in writing.
Ability to effectively articulate information to management.
Ability to use independent judgment in achieving assigned objectives.
Ability to interpret statutes, regulations and guidelines
Skilled in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions
Comfortable managing large data sets
Understanding of levels of potential risks and how to address each risk
Maintain all organizational and professional ethical standards
Ability to challenge current practices and provide feedback in a constructive manner with the goal of improving efficiency and operational excellence of the program
Skill in negotiating issues and resolving problems; and Strategic thinking.
Ability to demonstrate sensitivity to the cultural/ethnic diversity of the service population and to be sensitive to the needs of special populations

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. 

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.