As an Event Production Manager with the Mediasite Events Team, you will play a key role in coordinating and delivering high-quality remote and on-site services for our clients. You will have an opportunity to work closely with cross-functional teams to ensure that project objectives are delivered in a timely and efficient manner, and that customers receive exceptional service throughout the entire project lifecycle. This role requires a strong attention to detail and a willingness to grow competency in a myriad of software and hardware solutions. This is a hybrid role and will require seasonal travel based on business needs.

Responsibilities

Understand all products and services related to Mediasite Events for both remote and on-site delivery. Create and manage detailed project plans, including documentation of deliverables, schedules, milestones, stakeholders, and venue logistics. Conduct project kick-off calls with internal teams and clients. Coordinate with Technical Leads to assign internal technicians and logistics resources. Book freelance technicians and union labor as needed. Gather and organize show assets, such as audio, video, image files, and copy for digital assets. Ensure ongoing communication between internal teams, clients, and third-party stakeholders throughout the project lifecycle. Travel to event venues for on-site services and oversee live and remote event execution. Conduct status update meetings with clients and document project progress. Escalate issues to Project Managers as necessary. Manage project closure activities, including client communication and satisfaction surveys. Document additional deliverables requested during the project and escalate scope changes. Handle project P&Ls, invoicing, revenue recognition, and vendor payment instructions.

Requirements

3+ years of experience in Project Management, Event Management, Media Production, or related fields. Proficiency in Microsoft Office Suite and Google Workspace. Strong understanding of signal flow troubleshooting and video production software. Excellent verbal and written communication skills for effective collaboration with internal and external stakeholders. Proactive, solution-oriented mindset with flexibility to adapt to evolving requirements. Ability to operate in both remote and on-site settings.

About Us

About Enghouse Interactive/VideoEnghouse Video, a subsidiary of Enghouse Systems Limited. Enghouse Systems Limited is a publicly traded Canadian based software and services company founded in 1984. Enghouse shares are traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH”. Enghouse serves a number of distinct vertical markets through its two business segments, each developing and selling enterprise-oriented applications software.Enghouse Video brings enterprise video tools and services to business, everywhere through highly secure, scalable and flexible cloud-based services.

Enghouse Video offers an exceptional product portfolio, from advanced video conferencing to enterprise video management and analytics, meeting evolving business needs. A key player in various markets, we’ve been a trusted telehealth partner for over 17 years, empowering healthcare providers with dependable solutions.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Enghouse is an equal opportunity employer. All applicants will be considered for employment without discrimination and accommodation will be provided during the hiring process upon request.

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