Requisition ID: 852767
Position:Full-Time
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.
GENERAL FUNCTION
Based in our Toronto office and reporting to the Manager of Production: Edging and Mounting, this role operates from 8:30 am to 05:00 pm, Monday to Friday (40 hours per week), with flexibility as per business requirements.
The role focuses on implementing process control projects, optimizing production flows, and achieving quality and productivity targets. Additionally, it supports supervisors, implements EssilorLuxottica's continuous improvement and quality standards, and ensures hands-on process control and calibration for operational optimization. This role also coordinates process standardization and provides training support to employees.
MAJOR DUTIES AND RESPONSIBILITIES
Oversee workflow, analyze returns, and rework to maintain lens manufacturing efficiency and quality. Collaborate across departments to adhere to production schedules and maintain daily departmental organization. Develop and propose technical or organizational solutions to production challenges. Serve as the technical advisor and primary contact for the local customer experience team. Prepare and analyze KPI production reports and manage operational costs and budgets. Supervise staff to foster a productive atmosphere while maintaining high-quality standards. Monitor inventory levels and oversee equipment maintenance for efficient production. Implement and manage Quality Management System (QMS) processes. Ensure compliance with health, safety regulations, and ISO standards. Conduct regular internal audits, training sessions, and workshops to enhance staff skills. Evaluate training effectiveness and update programs as necessary.Human Resource Management:
Foster a conducive climate aligned with HR policies, health and safety rules, and EssilorLuxottica values. Master company operation policies. Participate in recruitment, employee training, and conduct performance reviews. Manage and support the management team, apply disciplinary measures as necessary. Ensure effective team communication and enhance personnel skills and versatility.Administration:
Administer payroll, confirm hours worked, and manage vacation planning. Track personnel movements (CNESST, illnesses, incident reports) with HR and inform supervisors. Administer payables (purchases, suppliers, invoices, etc.). Perform other related administrative tasks for the group.QUALIFICATIONS
Diploma of College Studies in a relevant discipline (visual orthosis, an asset). 9+ years of experience in edging and mounting with a minimum of 5 years in management. Ability to manage 25+ staff, including frontline leaders. In-depth knowledge of optics, including terminology, edging & mounting, types of lenses, products, and reading prescriptions. Strong leadership, excellent communication skills, autonomy, and initiative. Strong analytical, technical, and organizational problem-solving skills. Ability to manage priorities and multitask in a dynamic environment. Rigorous, results-oriented, and customer-centric (internal and external). Proficient in Microsoft Office tools: Word, Excel, and PowerPoint. Knowledgeable in production management methodologies, techniques, and tools. Bilingualism (English and French, spoken and written) is an asset.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.