Hyderabad, India
19 hours ago
Production Support Analyst - Senior Manager

Who we are looking for:

State Street is looking for a support analyst for Portia and Record Keeping System Production Support team located at Bangalore, India, who is comfortable with debugging support issues, Building Autosys jobs, Building client cycles, automate day to day tasks using UNIX and Perl scripts. The developer in this position should have strong communication skills and ability to collaborate and work with both technical and Client Support teams to understand business queries in existing application.

As a Production Support – Senior Associate, you will possess:

Close work with Prod Support and Client Support and Configuration Management teams on incoming issues/analysis of problems.Take ownership of cycle development task, and provide end to end solution.Analyzing daily issues, creating dash board for management, Training application and maintenance teams, participation in major incident call to solve issue, suggesting quick fixes and work around for PROD environment.Build overnight cycle for new clients.Become part of client conversion activities.Provide on the spot analysis for Production issues that occur when Prod/Client support needs it.Good communication skills to coordinate with all teams as mentioned above.

These skills will help you succeed in this role with MUST and NICE to have skills:

Autosys Job Interface language (JIL)Unix/Perl ScriptingBasic knowledge of C/C++ development.Good familiarity with Windows OS environment, UNIX OS environment.Oracle DB knowledge, including SQL queries and PL/SQL.Nice to have: Git, Kafka.

Education & Preferred Qualifications:

Bachelor of Engineering or Computer Science or equivalent6+ years of experience in AutoSys/Perl scripting/support.Preference to have some knowledge of Financial Market domain (Derivatives, Equities, Fixed Income Mathematics, various asset classes and their characteristics, particularly with respect to market data, settlement and clearing).

Why this role is important to us:

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street:

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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