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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Find your next move at JLL and build a fulfilling career 

At JLL, we value what makes you unique, and we’re committed to give you the opportunity, knowledge, and tools to own your success. Explore opportunities to advance your career from within, whether you are looking to move up, broaden your experience or deepen your expertise.

Sales Enablement and Operations Lead – On site

The Sales enablement and Operations lead will work together with Business leads and Operations Director to drive growth, Employee engagement and best practices to achieve the 5-year business plan. They will lead a One JLL approach driving market activity and innovation. The job description below may be added to from time to time:

Key Responsibilities:

Partner closely with Business Line Leads, Marketing, Operations, and Wider EMEA Sales Enablement teams to enable and promote business growth.Connect with the EMEA Sales enablement teams, sharing knowledge, discussing ideas and implementing processes to support continued growth in the Irish business.Identify and implement best practices that drive business performance across all revenue-generating departmentsActively and successfully support the sales process: pitch due diligence, pitch preparation and pitch presentation.Develop and execute strategies to increase win ratesStandardize best practices across the organization to ensure consistent high performanceStreamline internal processes to reduce response times to client inquiries and requestsImplement efficient workflows for proposal creation, contract management, and order fulfilmentAttend Market review meetings and WIH meeting as requiredLead client-centric initiatives by spearheading client surveys and interviews to gather valuable insights into client needs and preferences.Analyse client feedback data to develop both short-term and long-term strategies that align with client expectations and market trendsCollaborate with appropriate teams to address any client feedback / suggestions/improvements.Partner with Marketing to create initiatives to engage internal stakeholdersPartner with Marketing and Research to drive initiatives that maximize value and delight clients.Actively monitor market trends through personal contact with client and industry associated meeting / events and seminar.Act as a central client hub for JLL Ireland to support cross selling across all business lines.Act as a primary point of contact for gathering and organizing client feedback.Support the business in always delivering an excellent client experience, ensuring client needs are met or exceeded.Proactively develop and improve processes to service clients. Develop personalized coaching programs to address individual and team performance gapsSupport Operations initiatives to drive engagement, efficiency and rigor in organization.Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies.Other responsibilities as assigned by line manager.

Person Specification:

Self-motivated and results-drivenExemplary relationship management skillsExcellent verbal and written communication skills, with the ability to interact professionally with a diverse range of individuals.An interest in current affairs and the Irish property industry;Excellent organisational and time management skillsAbility to work independently and as part of a team, demonstrating flexibility and adaptability.

Skills:

Track record of success in achieving and succeeding sales targets.Proficient at Microsoft office suiteCRM experience, Salesforce proficiencyProject Management & Organizational Skills

Experience: 

3rd Level degree, Business and or Marketing preferredKnowledge of the market, current media issues, social media, competitor behaviour and strategy.

Location:

On-site –Dublin, IRL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.