JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Procurement and Vendor Performance Management

Responsible in the creation of Vendor Service Contract, tracking, updating & reporting.Responsible for JLL Vendor Performance and Management program implementation and resolution.Direct and oversight function on vendor procurement and management practices at client site (JLL direct vendors and Client direct vendors). For JLL vendors ensure negotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client and/or procurement guidelines.Directly responsible in adherence to JLL & Client Sourcing & Procurement policies, DoA protocol & operational procedures.Program Management, ensure compliance JLL and Client business ethics protocol.Directly responsible on Vendor Service Contracts and COI compliance based JLL S&P Jaegger compliance metricsDirectly responsible on the execution of JLL Sourcing & Procurement mandatory trainings to all JLL FM team members

Financial Operations and Management

Direct responsibility in the preparation, updating and reporting of OPEX and CAPEX.Plan, review, analyze & reporting of OPEX budget variances.Direct responsibility on Accounts Receivable from Client and Accounts payable to Vendors based JLL-HQ finance compliance metricsDirectly responsible on the execution of JLL Finance mandatory trainings to all JLL team member/sDirectly responsible in leading periodic finance reviews towards process improvements

Facilities, H&S, Engineering & Soft Services Operations

Directly responsible in planning & implementation of energy & utilities management programDirectly responsible in planning and implementation of Waste management programDirectly responsible in planning and implementation of Technology services and management programDirectly responsible in implementing facilities/building procedures, performance reviews and measures to ensure simplification, efficient and accuracy of work methods and reliability of systems.Directly responsible in planning, managing & implementation of Preventive and Planned Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of plant failure.Oversight function, ensuring that the team liaises closely with local JLL-HQ COEs to maintain and ensure service standards are maintained and met.Directly responsible for Program management, recommend continuous quality improvement practices. Ensuring best practices & initiatives in the country and region are reapplied and followed-up to maximize the benefits & value add to clientProgram management, ensure consistency of regional policies & procedures with constant updating of JLL Platforms and that all staff have adequate familiarity with the systems as well as the policiesProgram management, implement, comply with and audit all internal management systems, for quality assuranceEnsure all Reactive Maintenance is completed as per the agreed timeframes.Overall responsible for Financial Management requirements are completed in a timely and accurate manner.Overall responsible for planning, creation, review and execution of JLL Site Field Manual for all contracted services. (Engineering & Maintenance operations, Physical Security, EHS, Soft services, Financial, Sourcing & procurement, Business continuity Plan)

Oversight, ensure all Vendor partner deliverables are delivered, measured and evaluatedOverall responsible in consistency implementation and compliance to JLL-JCAP and Local Regulatory as well as Mandatory Accounts DeliverablesOverall responsible in consistency implementation and compliance to Client specific auditsResponsible in developing & updating JLL Business Contingency Plans [People & Processes]

Risk Management

Program execution and management ensure coordination of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.Directly responsible, ensure data integrity of all information loaded into systems and comply with the audit process from time to timeProgram execution and management, ensure development of guidelines and strategies to protect health and safety of staff and others, protect Client and JLL reputations.Program execution and management, ensure disaster recovery and business continuity planning is exercised, implemented, maintained and reviewed regularlyJLL Risk management program execution and management, ensure escalation procedures are in place and observed for incident and problem reporting including advice to JLL & Client Regional Managers and insurance company.Program execution and management, ensure Client’s Integrated Health & Safety Checklist Compliance & Program are achieved and implementedProgram execution and management, ensure Environmental Checklist and Program Compliance

Profitability/ Savings Initiatives:

Directly responsible, develop potential initiatives and strategies that lead to cost savings and service improvement are consistently implementedDirectly responsible, develop/create Value engineering initiatives program

Customer Service / Client Relationships:

Directly responsible, SPOC to evaluate service response time and analyze occupants’ service request trends and suggestionsDirectly responsible, pro-actively develop and manage client/business unit relationships ensuring that the expected service levels are achieved across the region.Directly responsible, Lead by example and groom the team in achieving maximum client satisfaction level

Management Reporting:

Directly responsible, ensure that the team delivers meaningful inputs across the region in the development of monthly management reports.Directly responsible, Lead in monthly, SLA & KPI reporting for Client’s acceptanceDirectly responsible, administer and submit/update accurate data in JLL platformsDirectly responsible, Lead in developing and creating monthly reporting and Semi-Annual Business Review

Training, Learning & Development:

Directly responsible, ensure the team is well trained on all facilities policies, procedures and systems. Work closely with the JLL COE’s to devise new and innovative methods of learning built around skill development, leadership and succession planningDirectly responsible, ensure JLL HR, S&P, Finance, HSSE, and JLL EO FM competency training are planned and deliveredDirectly responsible, ensure JLL Business Ethics, Data Privacy & Information safety and Sustainability  trainings are planned, and implemented.Directly responsible, ensure compliance to JLL & Client Business Ethics program and Data Privacy/Information Security program

Leadership / Staff Management:

Actively encourage an environment that supports teamwork, operation & performance excellenceAct as overall Leader and a coach for the team ensuring high staff morale, trust and work ethics.

Location:

On-site –Makati, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.