Job Posting Title:

Professional Fulfillment & Well-Being Program Manager, UT Health Austin

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Feb 21, 2025

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

Dell Medical School seeks an experienced and enthusiastic Program Manager to advance the professional fulfillment and well-being of faculty and staff at the clinical practice of UT Health Austin. This role involves designing, implementing, and managing programs, committees, and initiatives that address key aspects of care delivery affecting well-being. 

In collaboration with faculty and staff, the Program Manager will gather feedback and generate insights to drive improvements across clinical practice, from patient care to administrative workflows. This is a unique opportunity to partner with faculty and staff in fostering a community of wellness, enhancing practice efficiency, and building resilience as UT Health Austin continues to grow and evolve. 

Purpose

At Dell Medical School and UT Health Austin, we believe that people are our greatest asset, and that professional fulfillment and well-being are critical drivers of excellent patient care, impact, and organizational outcomes. The Program Manager will collaborate closely with others to ensure program and initiative alignment and coordination across UT Health Austin and Dell Medical School. Stakeholders will include both faculty and staff, including initiatives specific to particular groups and initiatives that more broadly impact multiple groups. This role will report to leadership for faculty and staff professional fulfillment and well-being to align initiatives with strategic plans, design new programs, and provide comprehensive program management ranging from implementation to operational support to assessment of impact that enables continuous improvement. This position requires a high level of planning, collaboration, communication, judgment, influence, initiative, and follow-through and will offer an important opportunity to engage with stakeholders across campus as an ambassador for the importance of professional fulfillment and well-being. 

Responsibilities

Design and manage implementation of new and existing UT Health Austin programs and initiatives, including comprehensive project management that oversees timelines, resources and budget, communication, education, training, logistics, and utilization.

Manage UT Health Austin well-being committees, including those for faculty and staff and a workgroup to achieve AMA Joy in Medicine recognition for UT Health Austin, coordinating logistics, facilitating meetings, managing follow-up and providing comprehensive project management for both; act as liaison between committees to align resources and initiatives.

Support implementation of policies, procedures, and processes that promote well-being within the UT Health Austin clinical environment, including in-person discussion and observation with clinicians and collaborating with other functions such as HR or IT as needed.

Collaborate and liaise closely with other program managers supporting well-being; includes attending regular meetings, assisting with design and implementation of surveys, developing and sharing best practices and resources, aligning efforts across faculty and staff, and providing expertise and input.

Assess impact and performance of new and existing programs, including applicable metrics, and develop progress reports and recommendations to optimize performance or fill gaps based upon available data and survey results.

Delivers presentations and drafts communications, including newsletters and website content, partnering with the Communications Team as needed.

Perform other related functions as assigned.

Required Qualifications

Bachelor’s degree in a related field and 5 years of program coordinator or clinical management experience in an academic or clinical setting. Demonstrated excellent planning and organizational skills. Demonstrated initiative and ownership of projects. Demonstrated experience taking initiatives or programs from concept through implementation and evaluation. Demonstrated ability to successfully manage relationships with multiple stakeholders and leaders in a fast-paced environment. Proficiency with Microsoft Office (Word, PowerPoint, Outlook, Excel). Ability to relocate to Austin, TX.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Master’s degree in management, business administration, healthcare administration, or applicable field. 3 years of experience in healthcare, ideally an academic medical center with clinical experience. Experience working with clinicians and administrators. Demonstrated interest in professional fulfillment and/or well-being or clear interest in developing expertise in this area. Previous experience as well-being program coordinator or similar position. Demonstrated ability to manage a program budget. Entrepreneurial spirit and comfort with change and ambiguity. Desire to facilitate meetings and deliver presentations. Understanding of University of Texas systems, programs, and policies. 

Salary Range

$70,000+ depending on qualifications

Working Conditions

Work in standard office environment

Repetitive use of a keyboard at a workstation.

Use of manual dexterity

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.