**Job Overview** The Professional Service Engineer - Production & Automation Software is responsible for the deployment of software solutions to Oil and Gas customers. **Responsibilities:** + Install, upgrade and configure SCADA and Production Optimization Systems. + Build screens, workflows and reports to support customer operations and SCADA hardware. + Interact with customers to understand and troubleshoot product issues. + Support for third party application rollout based on business need. + Provide support to internal and external clients working on consulting projects which use the company’s optimization software. + Help field support/clients with upgrading and configuring the software. + Provide customs solutions through scripts. + Provide team leadership in absence of Team Lead. + Guide junior members of the deployment team in solving issues that they may be facing. + Train users in system usage and administration. + Provide custom solutions, utilities and system integration using scripts along with the procedural documentation and relevant reports. + Participate in software testing during the release cycle as end customer. + Identify cause of problem reported by debugging program/scripts and if necessary, correct them or report them to the developers. + Gain a firm understanding of Production Optimization Products and how it works from the users’ perspective. + Able to troubleshoot issues related to SCADA hardware and radio communications. + Perform various other duties and activities as assigned by supervisor within the physical constraints of the job. **Skills:** + Excellent verbal and written communication skills. + Ability to plan and organize daily and weekly tasks. + Ability to work with minimum supervision. + Domestic and foreign travel required. + Experience in deploying and debugging Enterprise software in Microsoft Environment. + Excellent debugging /knowledge of .Net, C#, SQL, Oracle, HTML5, PowerShell, TypeScript, IIS, and Angular. + SQL Server Management Experience. + Experience in ETL techniques and tools. + Experience in integrating applications. + Exposure to Open-Source Analytics. + Exposure to Software support. + Experience in similar role troubleshooting and diagnosing problems with hardware and software. + Work experience with SCADA software and hardware. + Microsoft Server OS knowledge + Knowledge of Windows programming environment. + Knowledge of Web Security, Authentication and Authorization. + Enhance or make custom changes in existing utilities, batch scheduling. + Windows OS administration and support. + Experience in Oil and Gas Industry – Production. + Valid driver’s license. + Experience in SCADA, Protocols such as MODBUS, OPC. + Experience in RTUs, PLCs, communication configuration and troubleshooting. + Familiarity with RESTful APIs and web applications. + Experience in Data Analytics, BI. + Experience in CygNet, LOWIS, ForeSite or similar software. **Qualifications:** + Bachelors degree in computer science / Electronics / Electrical / Instrumentation and related streams with 2-5+ years of experience.