Professional Services Consultant 1 - ERP - Finance

Frontline Education is a leading provider of SaaS EdTech solutions for educators and administrators across the United States. We currently partner with over 7,500 school districts whose professionals and staff use our premier software solutions on a daily basis. In 2015, we were recognized by INC. Magazine as one of the fastest growing private companies in North America. Our unprecedented growth has created a number of new opportunities across the company.  Currently, we are looking to delight our customers by hiring a Professional Services ERP Consultant, Finance who has experience implementing solutions & solving complex problems for our ERP clients. This is a unique opportunity to make an impact in a fast growth organization.    

The ERP Consultant, Finance will work with client accounting and finance teams. The ERP Consultant, Finance will be responsible for working to establish the client General Ledger (GL) within ERP and perform business process and configurations activities for Budgeting. The consultant is critical in ensuring in each client configuration in how transactions are processed from all the operational areas to fees to the GL. This consultant will be responsible for documenting business requirements for clients financial reporting. They will work with the analyst to ensure that all transactions map appropriately and postings are accurate.  The consultant will also work with client to establish business processes for key financial processes such as close of books, yearly roll-over.  The role will be the main liaison between the Treasurer and will be responsible for configurating Financial Institutions. 

Essential Job Responsibilities  

Lead, own and manage client implementations and lead requirements gathering, business analysis, system configuration, testing, and training   Extract, analyze and assess client business needs and workflows; make consultative recommendations.   Responsible for the delivery of client deliverables and business process documentation.  Understand client expectations and client requirements when the project begins.  Work cross-functionally with project management and other teams members to ensure cohesive delivery.  Set up and configure client’s workflows (business processes), security roles and rights, etc. per requirements and system administration  Recommend best practices to clients based on product capabilities and business process workflows  Provide technical expertise and training to   Maintain up-to-date system knowledge through product enhancements, changes, and defect fixes.  Researches, analyzes, develops, and recommends processes and procedures to improve the customer's overall experience.  Skilled in facilitating change management, providing guidance to organization leaders rolling out a new system and process  Ability to lead independently large, strategic accounts  Handle escalations and tough, complex client problems  Ability to be cross trained on a variety of Frontline Education solutions. 

Competencies and Skills 

Strong written and verbal communication skills  Intellectually resourceful with sound judgment and effective decision-making abilities  Independent worker and able to work effectively on daily tasks without direct supervision and partner and work within a team.  Strong organization skills  In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate  Work well with clients at all levels  Operates with client satisfaction in mind  Energy, enthusiasm and results-oriented  Strong troubleshooting and analytical skills 

Requirements: 

Bachelor’s Degree or higher   Previous experience successfully managing large, complex multiple clients simultaneously with minimal supervision.  7+ years serving customers with experience in ERP and financial background in general ledger, accounting and financial reporting.   Technical proficiency, solution mindset, communication and organizational skills are top strengths.  Strong analytical skills, data management and reporting capabilities  Prior K12 or Higher Education experience (preferred)  May require client travel  

Who we are:  

Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company. 

We're a group of unique and talented individuals who love what we do. We've been lucky enough to land jobs with a rapidly growing tech company that supports an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process. We are a company that strives to think in terms of “we” instead of “me.” We believe in the philosophy of servant leadership and that it’s all about putting others first. We also value the balance between family and work.   

Frontline embraces diversity, equity, and inclusivity. We are intentionally building a workplace that respects, supports, and values the identities of all our employees. We believe this to be foundational in developing a strong community in our company. Frontline Education is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

The perks of being a Frontliner:

Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match, ESPP, and unlimited PTO! Our company growth has created a promising environment for career advancement and rewarding challenges. We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment.