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Essential Duties/Responsibilities:

The core duties of this position are to support the Newborn Screening Program through daily office administration. The NBS Administrator will serve as an initial point of contact to the public, health care providers, and hospital staff. Responsibilities include, but are not limited to, the following activities: Maintain daily office administrative tasks including managing the team phone, fax lines and shared email inbox. Assist healthcare providers and reporters in gaining access to web - based applications and troubleshoot any issues in accessing the application or any of its features, including EARS and Instep. Upload all laboratory reports, refusals, and diagnostic information to the appropriate child health information profile in the web-based applications. Fax all newborn screening result requests to the requestor. Track all required hospital reporting for newborn screening Organize, file, and retain all consent cards according to state record retention policies. Develop and publish the quarterly Genomics and Newborn Screening program newsletter. Maintain the NBS and EHDI program webpages. Utilize an online listserv platform to distribute messages to Genomics and Newborn Screening partners. Maintain shared list of presentation and exhibits for GNBS and EHDI including processing registrations, invoices, payments, requesting and confirming staff attendance and ensuring materials are available to staff attending meetings. Attend community outreach events on behalf of the program as needed. Mail education materials, letters, or other required correspondence. Adhere to all state and federal regulations (HIPAA) related to the NBS program. Support the NBS Program by conducting other duties as assigned.

Job Requirements:

Individual will hold at a minimum, an associate degree in health sciences, nursing, or closely related field. Experience with database systems and web-based applications is required. Proficient skills with Microsoft Word, Excel, PowerPoint, etc. is required. A background in healthcare, along with experience working with hospital staff is ideal, but not required. Excellent verbal and written communication skills are required. Strong organization skills and time management are necessary to be successful in this role.