[12hrs] - Mon, Tue, Wed 2p-6p, and Every other Saturday 8a-4p

BAMSI is a 501(c) 3 nonprofit organization founded in Brockton, Massachusetts, with a vision of driving change and creating equal opportunities for individuals with developmental disabilities and mental and behavioral health challenges. It was formed for the development, coordination, and delivery of integrated human service programs, with a mission “to empower people and enrich their lives, through compassionate support and diverse services, one individual, one family a time.” BAMSI employees up to 2,000 people and operates adult, child, and family services, assisting approximately 30,000 individuals each year in Worcester, Middlesex, Norfolk, Bristol, and Plymouth Counties.

 

We strive to offer valuable benefits that promote a healthy work/life balance and add value to our employees’ lives. Our comprehensive benefits include:

Generous Time Off Packageup to 4 weeks combined vacation, personal and cultural holiday12 paid holidaysup to 2 weeks Sick TimeHighly Specialized Paid Trainings including opportunity to earn CEUsHealth and Dental InsuranceLife, Short Term and Long Term Disability Insurance403B plan with discretionary matchWellness ActivitiesEmployee Assistance ProgramCareer Development Opportunities

*Available benefits are based on position and scheduled hours. 

 

Responsibilities

The Program Assistant at Women, Infants, & Children  performs receptionist duties, helps to issue benefits to participants, and follows all protocols/and or regulations for processing applicants/participants for recertification.  This position is for 12 hours per week, including every other Saturday.  Fluency in Haitian Creole is required.

 

Women, Infants and Children(WIC) is a public health program that benefits low and moderate income families by providing services to pregnant and postpartum women with infants and young children up to the age of 5 who are medically or nutritionally at risk.

 

Perform receptionist duties: Answer and direct phone calls, screen applicants’ inquiries for eligibility, manage scheduling/rescheduling appointments including reminder phone calls, greet and triage participants to appropriate staff, oversee/ensure the efficient flow of applicants/participants in the waiting area, and provide clerical duties as required.Follow all protocols and/or regulations for processing applicants/participants for recertification: Verification of identity, income, residency, and participant category. Complete data entry for recertification. Educate and/or explain participant’s rights and responsibilities, authorized signatures, WIC foods, and using card at authorized vendors. Make referrals to Mass Health, Supplemental Nutrition Assistant Program (SNAP), and Transitional Aid to Families of Dependent Children (TAFDC) programs as well as other health and human service programs. Provide notification for end of certification, missed checks, and/or ineligibility to receive WIC benefits.Issue benefits to participants: Issue WIC card to participants after providing a comprehensive explanation on how to use the card. Print shopping list and reissue food/formula prescriptions. Process participant as authorized shoppers for check issuance. Ensure security of card stock.Attend staff meetings and appropriate cross-trainings according to BAMSI policies.Perform duties to reflect reasonable safety standards. Standard/universal precautions must be utilized and training obtained in areas that constitute risk.Perform other related work duties as needed or as assigned by Director of WIC or designee.

 

Qualifications

EDUCATION/CREDENTIALS: 

High school diploma or GED

EXPERIENCE: 

At least one year general office experience

 

KNOWLEDGE/SKILLS/ABILITIES:

 

Fluency in Haitian CreoleAble to work every other SaturdayDemonstrated computer proficiency Experience in health care or community facility preferred

 

BAMSI conducts as needed, job-related background checks (e.g., may include but is not limited to fingerprints, drug testing, TB testing, verification of employment history and/or reference checks) prior to employment.

 

EEO

BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace.  All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities.

 

EEO is the Law

http://www1.eeoc.gov/employers/poster.cfm

 

Reasonable Accommodations for Applying/Recruitment

Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs.

 

Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI’s application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI. 

 

Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person’s behalf.  Either call 508-484-7171 or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.

 

12hrs: Mon, Tue, Wed 2p-6p, & Every other Saturday 8a-4p
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