Program Assistant Job Details Job Location 301 West 140th Street, New York, NY 10030 - New York, NY Position Type Part Time Education Level High School Salary Range $21.00 - $21.00 Hourly Program Assistant Title: Program Assistant Reports To: Director, Harlem Beacon Location: 301 West 140thSt NY, NY 10030 Hours: 20 hours, non-exempt, Tuesday-Saturday schedule Job Summary: Program Assistants will greet all guests, onboard new participants, communicate with the Outreach Coordinator to ensure new participants receive orientation, maintain a safe welcoming program environment, be responsible for evening and weekend attendance input and clear communication to Operations Coordinator to maintain files Major Duties: + Provide clerical support to the program staff, including ensuring adequate coverage at the front desk, maintaining files, creating documents and related tasks. + Log in and promptly, professionally and efficiently assist all visitors and participants upon arrival. + Develop and compile statistical data for reports as needed from DYCD Connect + Enrolls new participants into Discover DYCD and DYCD connect system + Closes out and properly files case records when families have ended services. + Assist with program special events. + Report equipment and maintenance needs & follows-up to completion. + Pro-actively problem solves building and front desk challenges. + Ensure participants sign in and out daily. + Attend job related training and staff meetings. + Perform other duties as assigned. Qualifications Qualifications: + High School Diploma plus one-year experience required. + Must be proficient in Word, Excel & Outlook. + Must have excellent verbal and written communication skills. + Must have a commitment to work from a strength based and/or youth development perspective. + Must be flexible to meet the needs of the program and the organization. General Requirements : All staff are expected to be committed to the mission, vision and values of Graham- Windham, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.