About Queens Community House (QCH): Queens Community House is committed to empowering communities, fostering inclusion, and enhancing lives through programs and services for individuals and families across Queens. We celebrate diversity and invite individuals who share our passion for making a meaningful impact to join our team. About the Queens Center for Gay Seniors: The Queens Center for Gay Seniors is a vital QCH program that serves older adults, particularly those who identify as LGBTQ+. We are seeking a dedicated Program Assistant (PA) to join our team, someone who is passionate about social services, has a strong commitment to older adults, and is eager to engage in outreach initiatives to expand program participation. This role requires comfort and cultural competence working with LGBTQ+ older adults and the ability to thrive in a small, multitasking team environment. The Program Assistant will manage data entry and reporting, support meal distribution, assist with program setup and breakdown, and contribute to outreach and special events. Key Responsibilities:A. Clerical Duties: + Welcome and assist participants and guests in person and over the phone. + Design and distribute flyers to promote program activities and events. + Manage membership registration for older adult participants. + Maintain accurate and up-to-date records of program activities and participant information. B. Data Entry: + Input daily program activity data into STARS/Peer Place systems. + Verify daily activity logs to ensure alignment with recorded units in STARS/Peer Place. + Prepare and submit monthly reports on activity units and logs. + Collaborate with the Database Manager to organize participant files and update program information. C. Program Support: + Assist with setting up and breaking down meal spaces and program activity areas. + Participate in outreach efforts to increase program awareness and enrollment. D. Professional Development: + Comply with agency-wide performance standards. + Attend required trainings as assigned by the supervisor. + Contribute to the development of annual training plans and program evaluations. Qualifications: + At least two years of experience in administrative or customer service roles. + Demonstrated ability to engage with older adults with patience, empathy, and flexibility. + Strong written and verbal communication skills. + Self-starter with the ability to work both independently and collaboratively in a team setting. + Proficient in Microsoft Office applications and database management tools. + Bilingual proficiency in Spanish, Russian, and/or Chinese is preferred. + Familiarity with basic accounting and bookkeeping is a plus. + High school diploma or GED required. What You’ll Get: Queens Community House offers a competitive salary and an excellent benefits package, including: + Medical, Dental, and Vision Insurance + Life Insurance and Flexible Spending Accounts (FSA) + Paid Family Leave (supplemented by QCH to ensure full pay during approved leave) + 403b Retirement Plan + Up to 27 days of annual leave (17 days in the first year) and 12 sick days + Specified Federal Holidays off + Professional development, training, and networking opportunities Join Us: Queens Community House is an Equal Opportunity Employer dedicated to fostering an inclusive and diverse work environment. We welcome applications from all individuals regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, age, or disability status. Drug-Free Workplace Policy: QCH maintains a drug-free workplace in compliance with applicable laws. If you are passionate about enriching the lives of older adults and working within an organization that celebrates diversity and inclusion, we encourage you to apply.