NYU's Global Programs & University Life organization is committed to being a welcoming campus community that reflects and enacts the values of inclusion, diversity, belonging, equity, and accessibility that inform academic excellence. Employees in this organization are expected to contribute to diverse, equitable, inclusive, and accessible learning and working environments for our students, staff, and faculty.
The Program Assistant, under the supervision of the Assistant Director, Student Services and Administration, provides administrative support for Operations, Academic Programs and Student Services. The overarching responsibility of the position is to provide broad support as part of a team whose mission is to ensure the effective delivery of a first-rate study abroad experience. The Program Assistant participates in providing programmatic support consistent with the high standards that have established NYU as a global leader in international higher education. This is a full-time position based in Sydney, Australia. Approximate percentages of time/effort anticipated for each category of duty are indicated below but will be adjusted as necessary.
General Administrative Support (40%)
Maintain high level of discretion and confidentialityRespond promptly to internal and external requests for informationMaintain office supplies inventory and organise requested purchases with preferred vendorsLiaise with wide range of external vendors and service providers Assist with payments, processing of invoices and financial reconciliationRegularly update and maintain NYU Sydney Google calendars, Google Drive and GroupsAssist in updating visitor guides, student and faculty handbooks, and on webpagesManage online student resourcesParticipate in special projects and other duties as needed
Academics Programs Support (30%)
Sets up academic course folders in Google Drive including folders for assessment guidelines, course evaluations and syllabus documents.Uploads course syllabuses to shared folder and to folder shared with Office of Global Programs.Book tickets and transport for field trips, and assist with student supervisionSends out weekly newsletter to faculty summarising key information about each course, including weekly topics, guest speakers and field trips and Student Life programming.Identifies list of required texts from syllabus documents and if necessary, in liaison with instructors Arranges with Global Academics team and NYU Bookstore for the provision of texts not available to purchase in AustraliaPoint of contact for required text loans for the semester. Manages collection of required texts, allocates these to students at the start of semester and ensures they are returned at the end of semester.Attends faculty meetings and arranges catering for final faculty meeting if necessaryAttend training sessions for using NYU’s student information system (Albert), Learning Management System (Brightspace) and other platforms as necessary
Student Programming and Events (30%)
Assist in all aspects of student life programming and implementation, including occasional overnight travel as chaperoneAssist with student arrival and departurePrepare weekly student communications and newslettersAssist with photography and videographyAssist in planning, implementation, and management of conferences, meetings and special eventsParticipate as a supporting staff member for occasional student life events at Regiment, or at other sitesBook tickets and transport for student life events, and assist with student supervisionProvide extensive support for Orientation, and assist students with departure protocolsOther responsibilities may include advising student organisations and program committees. QualificationsJob Requirements
Must possess legal entitlement to live and work in AustraliaMust possess or be pursuing Bachelor’s degree in a related field (e.g. Education, International Affairs) or equivalent Should have experience in the international education sector.
Skills & Preferences
Experience in an office administration roleAbility and strong desire to work in a highly collaborative teamAbility to learn and excel in a broad range of duties and responsibilities Solid organizational and administrative skills, with a proven ability to prioritize projectsExcellent intercultural and interpersonal communications skillsAttention to detailProven writing and editing skills, including the ability to draft effective memos & lettersFamiliarity and adaptability using technology/software productsProactive with exceptional problem-solving skillsConsiderable knowledge of Sydney, and ideally familiarity with and interest in U.S. culture and higher education Additional InformationApplications for this position must be made via the NYU portal.
Any general enquiries can be sent to mark.eels@nyu.edu.
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