POSITION SUMMARY:

Oversees daily program operation of the Pinellas and Pasco County DCF Court Diversion initiative.  This role involves supervising Mental Health Counselors, Case Managers, and Peer Support Specialists, ensuring high-quality service delivery and compliance with grant requirements. The Program Coordinator will manage the clinical documentation processes and collaborate with team members to achieve program goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide leadership and supervision to counselors, case managers, and peer support specialists, fostering a collaborative and supportive team environment. Oversee the daily operations of the program, ensuring alignment with grant objectives and organizational standards. Monitor and evaluate program effectiveness, making recommendations for improvements. Ensure accurate and timely completion of clinical documentation in accordance with grant guidelines and regulatory requirements. Train staff on proper documentation practices and maintain compliance with all relevant policies. Work closely with other departments and stakeholders to facilitate communication and enhance service delivery. Assist in the preparation and submission of grant reports and documentation, ensuring all metrics and outcomes are met. Monitor and adhere to program/grant budget(s). Participate in community outreach and networking efforts to promote the program and build partnerships. Monitor the systems, procedures, and standards of the program, informing the appropriate parties when deviations occur. Monitor and adhere to program/grant budgets. Supervise staff meetings. Ensures acquisition of necessary documentation and timely follow up with persons served. Acts as a liaison with external agencies, communicating verbally and in writing as needed. Review and evaluate staff at least annually using direct observation and review of work. Ensure existing, new, or additional programs comply with all funding criteria including, but not limited to the delivery of requisite services, compliance with restrictions, and reporting requirements. Develop the use of other community resources in the interest of the agency and consumers. Represent the agency, as requested, at meetings of funding agencies, governmental authorities, seminars, workshops, etc. Monitors and assures accuracy, timeliness and consistency of data, services, and treatment plans. Attend and participate in training activities, staff meetings, case conferences and supervisory sessions. Ensures timeliness of reviews of persons served and submits necessary documentation to appropriate party. Understands HIPAA, Professional Ethics, Consumer Rights and Confidentiality Participate in performance improvement activities. Completes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position. Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation. Perform any other duties as assigned.