If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The Program Coordinator for UM Study Abroad promotes and coordinates activities for UM study abroad programs. This includes managing student recruitment, advising outbound and inbound students, application, enrollment, and pre-departure orientation; program operations; and program assessment and evaluation.

Specific Responsibilities:

Coordinates logistics and administration of study abroad programs

Assists in recruitment, marketing, and effective execution of programs abroad.

Assists with student tracking in program databases; compiles & analyzes data; prepares reports

Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc

Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates

Collects and tracks student forms and assists students in completing application requirements

Advises students regarding study abroad program selection, admissions, academic, career and development matters

Reads & evaluates admissions files and participates in candidate selection.

Interviews and screens applicants

Provides support to Global Ambassador program housed in Study Abroad

Assists in creating marketing materials in print and multimedia

Assist in development and uploading of website content for Study Abroad and UGlobal websites

Coordinates orientation sessions and assists in the production of orientation guides, materials, and other resources

Incorporates social media and networking into program/project aspects as appropriate

Strengthens partnerships with internal and external units by defining, promoting and marketing benefits of participation and involvement in programs

Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.

Supports the office in development and implementation of program courses, activities, and materials

Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors

Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers and agendas

Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within UM

Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner

Assists the Director and Associate Director, as needed, in researching new customized or faculty-led programs in alignment with UM study abroad mission

Adheres to program/project mission, values, guidelines, and policies

Reviews programs/projects to increase efficiencies to support growth

Performs other duties as assigned

Minimum Qualifications:

High school diploma; Bachelor's in international studies, international education, or related field preferred

Minimum 1 year of relevant work experience; 3 years of professional work experience in study abroad and/or international program management and administration preferred

Prior experience studying, living, or working abroad

Experience working with university staff, students, and faculty

Demonstrated ability to successfully manage international initiatives for a student audience

Excellent oral and written communication skills

Excellent interpersonal skills

Intermediate knowledge of word processing, spreadsheet, email, and database software programs

Well-developed organizational skills and the ability to independently prioritize and handle multiple tasks, turning general instructions into specific action steps

Ability to quickly and effortlessly change direction based on new/changing priorities

Proven problem solving skills and attention to detail

Preferred Qualifications:

Excellent computer skills, including in-depth knowledge of spreadsheets, word processing, databases and presentation software packages

Experience with Terra Dotta/Studio Abroad software

Foreign language skills

Familiarity with regional and national education abroad networks and resources

A relevant combination of education and experience may be considered

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Employee Type:

Pay Grade: