The position in the Call Center will utilize the Medicall application and work with the different departments and clinics to create an initial On Call Profile.  Gathers schedule requirements, assigns access levels to the department and clinic resource for on going on call schedule creation, create on call profile/passwords, set up on call Short List for department and clinics, define instructions, train and review individual resources, pager numbers, carrier types, statuses and ID numbers.  The position will be available on going to create new On Call Profiles for Department and clinics as they grow.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

2 years of user account administration or scheduling staff to work1 year of account and group administrationJob related experience including responsibility for coordinating complex administrative projects for management and associated professionals in a major organization

Preferred Qualifications:

Associate's Degree From an accredited collegeExperience working with the Medical applicationHealth care experience

Why Join Providence Swedish? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.