Closes: October 8, 2024
Starting Range: $26.61 to $34.19/hour
Full Range: $26.61 to $37.98/hour

Job Description
This position supports the Clean Energy Solutions team in the development and coordination of customer-facing, regulated programs and responsibilities in Renewables, Storage, and Transportation Electrification Solutions.  Enables business growth in new and innovative areas aligned with Avista’s clean energy, resilience, and affordability goals, with guidance and direction from team Product Managers and working cross-functionally across multiple departments including operations, regulatory affairs, accounting/finance, and customer service.

Responsibilities in several program areas involve daily activity coordination, customer communications, data collection, documentation and reporting, program and contractor/vendor performance analysis, and continuous improvement.  May coordinate and implement daily operations of Avista’s Products and Services customer offerings.  Works internally with the Contact Center, Regulatory Affairs, External Communications, and multiple other departments throughout the organization to provide support, organize, and complete assigned tasks, including but not limited to program applications, rebate processing, review, and data collection.

Requirements

Bachelor’s degree in business, marketing, or a related field preferred. One year of related experience. Past direct customer interaction required. Effective and flexible oral and written communication skills. Knowledge of company policies and procedures is preferred. Ability to coordinate multiple tasks with minimal supervision. Excellent organizational skills and follow-through. Proven ability to work with a variety of internal and external stakeholders on related issues. Proficiency in MS Word, Outlook, and Teams

Other combinations of education and experience may be considered.

To Apply
We encourage you to apply as many of our positions have step progressions to account for an incoming employee’s various levels of knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

Benefits
At Avista, we believe our employees are essential. Through them we deliver value to our customers and the communities we serve. The physical, mental, and financial health and well-being of our employees and their families are important to us. We are committed to offering a comprehensive total rewards program comprised of an externally competitive, internally equitable compensation structure and a benefits package that allows us to retain and attract a diverse, engaged, and skilled workforce. Our benefits package includes medical, dental, vision, life, and disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs and much more. In addition to our total rewards program, the Pacific Northwest offers abundant outdoor recreation, four distinct seasons, and all the amenities and activities an individual or family might be interested in. To learn more, please visit our benefits website at https://avistabenefits.com/.

Pre-employment screening requirements
Employment is contingent upon the successful completion of a drug test, background check and motor vehicle records review.   

Avista’s Commitment to Equal Opportunity and Affirmative Action
Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment, Affirmative Action efforts, and Equity, Inclusion and Diversity. We strongly encourage applications from women, people of color, people with disabilities, protected veterans, and all others. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Equity and diversity in our workplace is important to us. Please view Equal Employment Opportunity Posters provided by OFCCP here. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at humanresources@avistacorp.com if you would like assistance.