Program Coordinator I
Rutgers University
Recruitment/Posting Title Program Coordinator I Job Category Staff & Executive - Administrative & Support Department SASN -Office of Academic Svcs Overview School of Arts & Sciences-Newark is the second largest unit in the Rutgers system, with two colleges NCAS and UC-N, over 19 academic departments and programs, over 31 programs of study, over 4,000 undergraduate students, and over 1,000 faculty and staff. We serve all undergraduates at Rutgers University-Newark (RU-N); and offer a broad selection of more than 2,000 undergraduate and graduate courses a year in more than 40 subjects.
Posting Summary Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Program Coordinator I. Reporting to the Assistant Dean III, Supervisor, this position provides support to the Office of Academic Services (OAS), School of Arts and Sciences-Newark (SASN) and serves the initial point of contact for OAS, interacting extensively with the University community, students, prospective students, and the general public, ensuring a welcoming and responsive environment and managing all in-person, phone, and other inquiries. The Program Coordinator I carries out routine and semi-routine work within parameters for OAS and under general supervision and performs professional work that requires knowledge of general administrative and office management practices, as well as specific knowledge of University policies and procedures.
The Program Coordinator I duties include but are not limited to:
Effectively and efficiently supports all functions in the office, including, but not limited to, providing general advisement and triaging student and visitor needs in person, via e-mail, by phone, or by other means. Effectively and accurately advises undergraduate students, responds to inquiries, and/or makes appropriate referrals. Ensures efficient, organized, welcoming, and effective day-to-day operations for OAS front office, creating and maintaining an efficient team work environment and professionally responding to or appropriately routing and/or referring all in-person, phone, and other inquiries in a timely fashion. Maximizes operational efficiencies, workflow, and effective communication with staff; students; faculty; the University community, including but not limited to, Admissions, Registrar, Financial Aid, Business Services and the general public. Provides administrative support for academic integrity. Serves as a backup payroll and procurement preparer. Compiles data and drafts reports. Prepares reports, and effectively and clearly communicates with team members in a timely and professional manner. Assists with events, including, but not limited to, commencement activities, major/minor fair, as well as other duties as needed. - Must provide timely and accurate information in response to requests and on the policies and process of the OAS, SASN, Rutgers University-Newark (RU-N), and the Rutgers University (RU) system.
This person must be able to multitask in a fast-paced, deadline-driven, student- and customer-serviced focused team environment with an understanding of the mission, vision, role, and goals of the OAS, SASN, and RU-N, and the role the tasks and responsibilities of this position play in the achievement of these goals. Position Status Full Time Hours Per Week Daily Work Shift Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu. FLSA Nonexempt Grade 04 Position Salary Annual Minimum Salary 57356.00 Annual Mid Range Salary 71372.00 Annual Maximum Salary 85388.00 Standard Hours 37.50 Union Description URA-AFT Administrative Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP
Posting Summary Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Program Coordinator I. Reporting to the Assistant Dean III, Supervisor, this position provides support to the Office of Academic Services (OAS), School of Arts and Sciences-Newark (SASN) and serves the initial point of contact for OAS, interacting extensively with the University community, students, prospective students, and the general public, ensuring a welcoming and responsive environment and managing all in-person, phone, and other inquiries. The Program Coordinator I carries out routine and semi-routine work within parameters for OAS and under general supervision and performs professional work that requires knowledge of general administrative and office management practices, as well as specific knowledge of University policies and procedures.
The Program Coordinator I duties include but are not limited to:
Effectively and efficiently supports all functions in the office, including, but not limited to, providing general advisement and triaging student and visitor needs in person, via e-mail, by phone, or by other means. Effectively and accurately advises undergraduate students, responds to inquiries, and/or makes appropriate referrals. Ensures efficient, organized, welcoming, and effective day-to-day operations for OAS front office, creating and maintaining an efficient team work environment and professionally responding to or appropriately routing and/or referring all in-person, phone, and other inquiries in a timely fashion. Maximizes operational efficiencies, workflow, and effective communication with staff; students; faculty; the University community, including but not limited to, Admissions, Registrar, Financial Aid, Business Services and the general public. Provides administrative support for academic integrity. Serves as a backup payroll and procurement preparer. Compiles data and drafts reports. Prepares reports, and effectively and clearly communicates with team members in a timely and professional manner. Assists with events, including, but not limited to, commencement activities, major/minor fair, as well as other duties as needed. - Must provide timely and accurate information in response to requests and on the policies and process of the OAS, SASN, Rutgers University-Newark (RU-N), and the Rutgers University (RU) system.
This person must be able to multitask in a fast-paced, deadline-driven, student- and customer-serviced focused team environment with an understanding of the mission, vision, role, and goals of the OAS, SASN, and RU-N, and the role the tasks and responsibilities of this position play in the achievement of these goals. Position Status Full Time Hours Per Week Daily Work Shift Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu. FLSA Nonexempt Grade 04 Position Salary Annual Minimum Salary 57356.00 Annual Mid Range Salary 71372.00 Annual Maximum Salary 85388.00 Standard Hours 37.50 Union Description URA-AFT Administrative Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP
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