Program Coordinator I Print (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4812140) Apply  Program Coordinator I Salary $37,782.00 - $66,120.00 Annually Location Nash County, NC Job Type Permanent Full-Time Job Number 25-01275 Department Dept of Transportation Division Division of Motor Vehicles Opening Date 02/03/2025 Closing Date 2/7/2025 11:59 PM Eastern Job Class Title Program Coordinator I Position Number 60029885 Section NCDMV/ Special Titles Salary Grade NC08 + Description + Benefits + Questions Description of Work *Position is an anticipated vacancy. * This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities. The primary purpose of this position is to analyze applications for titles with salvage history to determine the proper brands for the title and that all documentation is in order. This position inspects documents and issues titles for custom built, foreign registration, kit cars, grey market vehicles, vehicles with frame, motor, body and dash changes. These titles are branded appropriately. This position issues Instant titles requested by mail. This position communicates with the public and others via telephone, correspondence, and E-mail. The program area for this position includes one or more of the following: DMV Customer Service experience, knowledge of GS chapter 20, policies and procedures that govern the issuance of a North Carolina title, experience with the DMV National Motor Vehicle Information System (NMVTIS), and/or State Titling and Registration System (STARS). Knowledge, Skills and Abilities / Competencies Applicants must submit an application that clearly reflects work experience that demonstrates the following: + Knowledge in motor vehicle laws, policies, and procedures. + Experience in researching and resolving problems to make independent decision when needed. + Experience interpreting, explaining policy procedures, rules, regulations, and/or laws to a diverse clientele. + Experience in establishing and maintaining strong working relationship with peers, internal and external customers while maintaining professional demeanor. + Experience in maintaining records, reports, and data using MS office products. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. Bachelor’s degree from an appropriately accredited institution; or an equivalent combination of training and experience. Supplemental and Contact Information Sharon Ashe 919 615 7231 Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) + Yes + No 02 Which of the following best describes your level of knowledge in motor vehicle laws, policies, and procedures? + None + Basic + Intermediate + Thorough 03 Explain how you have knowledge in motor vehicle laws, policies, and procedures. 04 Which of the following best describes your level of experience in researching and resolving problems to make independent decisions when needed? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or More Years 05 Explain how you have experience in researching and resolving problems to make independent decisions when needed. 06 Which of the following best describes your level of experience interpreting and explaining policy and procedures, rules, regulations, and/or laws to a diverse clientele? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or More Years 07 Explain how you have experience interpreting and explaining policy and procedures, rules, regulations, and/or laws to a diverse clientele. 08 Which of the following best describes your level of experience establishing and maintaining strong working relationships with peers, internal and external customers while maintaining a professional demeanor? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or More Years 09 Explain how you have experience establishing and maintaining strong working relationships with peers, internal and external customers while maintaining a professional demeanor. 10 Which of the following best describes your level of experience in maintaining records, reports and data using MS Office products? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or More Years 11 Explain how you have experience maintaining records, reports and data using MS Office products. Required Question Employer State of North Carolina Website http://www.ncdot.gov/ Apply Please verify your email addressVerify Email