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The Program Coordinator coordinates day-to-day operations of the Pre-College programs. Moreover, the incumbent assists with the development, organization, production, and evaluation of the program to achieve its mission, goals, and objectives. An employee in this position demonstrates familiarity with university policies and procedures and ensures program compliance.

CORE JOB FUNCTIONS        

1.    Acts as a liaison to program constituents.
2.    Assist with the preparation and/or delivery of program content.
3.    Facilitates collaboration between different schools, community agencies, and/or academic support units throughout the University.
4.    Coordinates the collection, compilation, and analysis of program activity data.
5.    Drafts comprehensive, statistical, and/or narrative program reports and evaluations, and monitors program effectiveness, making suggestions for revisions when appropriate.
6.    Coordinates the scheduling of program components.
7.    Drafts and initiates correspondence, develops agendas, maintains calendars, assists in accumulation of reference materials, and coordinates and attends committee meetings. 
8.    Assists with the development and implementation of program marketing initiatives.
9.    Provides assistance and support for participants and/or program constituents in all administrative aspects of the program and maintains files and/or program data.
10.    Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS        

Knowledge, Skills and Attitudes:
•    Skill in completing assignments accurately and with attention to detail.
•    Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
•    Ability to process and handle confidential information with discretion.
•    Ability to work evenings, nights, and weekends as necessary
•    Commitment to the University’s core values.
•    Ability to work independently and/or in a collaborative environment.
•    Proficiency in computer software (i.e. Microsoft Office).

DEPARTMENT ADDENDUM

Department Specific Functions
1.    Handles a variety of important supportive tasks for office operations for summer and year-round programs. Assists with database maintenance and enrollment management. Provides administrative support to the program director and program manager. 
2.    Serves on frontline of prospective student and parent inquiries. Provides information on pre-college programs responding to a large volume of inbound and outbound communications via phone calls, email, social media, and in person. Provides application and payment information and troubleshoots application system errors. Escalates inquiries to manager as needed. 
3.    Supports application processes and enrollment operations for high volume of applications. Ensures that all student records are properly maintained. Reviews application and supplemental materials, requests missing materials from students and school counselors, and uploads additional documents into student files. 
4.    Assists with admission, matriculation, and registration of a high volume of pre-college summer students (600+) in CaneLink.
5.    Maintains high involvement with document management. Distributes, tracks, and monitors student post acceptance documents to ensure documents are in timely manner. Works with enrollment advisors to follow up on missing documents. Collects internal/external vendor permission/waiver forms (e.g. Wellness Center, snorkeling, etc.).  Organizes signed waiver forms in preparation for field trips.
6.    Assists with pricing verification, billing, and payment tracking in CaneLink. Tracks past due deposits and payments and coordinates outreach with enrollment advisors
7.    Provides support for logistics and program planning for events and field trips to include space reservations and catering. Assists with reconciling purchase orders and invoices. 
8.    Assists with outreach and recruitment at campus events, college fairs, and virtual recruiting events. Plans and participates in info sessions. 
9.    Places office supplies orders. Tracks and maintains inventory of Pre-College materials to include office supplies, classroom items, and promotional and recruitment items.
10.    Assists with room mapping. Prepares program materials for student check in/check out (e.g. name tags, student id cards, etc.). Prepares certificates of completion/digital badging.
11.    Assists with evening and weekend summer program events to include set up, take down, monitoring, and chaperoning.

Department Specific Qualifications         

Education:
Bachelor’s degree preferred

Certification and Licensing:
Level II Background Check Required

Physical Capabilities:
Must be able to lift 50 pounds 
Must be willing to move light furniture, set up tables/chairs, and assist with events and rooms

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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