Employment Type:Full timeShift:

Description:

REQUIREMENTS:

Bachelor's in Human Services or related field, or High School Graduate with 4 years of job-related experience working with persons experiencing homelessness or behavioral health needs. May have lived in experience as a peer. Must have or gain Certification as a Peer Specialist.  Act 33/34/73 clearancesPre-employment Drug Test

SCHEDULE: (non-exempt/hourly position)

Full Time 37.5 hours a week to include day/evening/weekends and holidays as scheduled according to the Program needs.

GREAT BENEFIT PACKAGE: (Benefits start Day 1 of employment)

403B with employer matchPaid Time Off (PTO)Medical, Dental, VisionLife InsurancePaid Holiday Days

Plus more…

ABOUT THE ROLE:  The Program Counselor is a key contributor to ensuring a safe, supportive, and inclusive environment for shelter guests. This role focuses on managing the shelter environment, fostering positive relationships, and connecting individuals with the resources they need to transition into stable housing. The Program Counselor operates with professionalism, cultural humility, and strong crisis management skills to meet the diverse needs of individuals experiencing homelessness.

Core Responsibilities

Shelter Management: Maintain a safe and supportive environment within the shelter by addressing guest needs, resolving conflicts, and ensuring compliance with program policies.Relationship Building: Recognize the centrality of relationships in engagement efforts, building trust to guide shelter guests toward stability and housing.Resource Navigation: Leverage knowledge of social service safety nets, street outreach, street medicine, and housing programs to connect guests with critical support systems.Inclusivity and Cultural Humility: Demonstrate inclusivity through actions and maintain sensitivity to diverse cultural backgrounds and experiences.Crisis Management: Employ effective problem-solving and intervention strategies to address emergencies and support guests in navigating challenges.

ABOUT PITTSBURGH MERCY:  We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing:

Mental illness and substance abusePhysical health needsIntellectual disabilitiesTraumatic events or circumstances, including homelessness + abuse

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.