Resource Innovations is seeking an Program Delivery Manager to join our growing team in New England. The person in this role will lead strategy and decision-making for the Delivery team on all assigned contracts. Having full accountability for program execution, this person will directly manage utility client relationships and work cross-functionally with internal teams to ensure that we continually meet and exceed our clients’ expectations. A proven track record of project management, operational efficiency, and client satisfaction are keys to success. This position will be highly visible within the organization and plays a critical role in our expansion in the Northeast region. 

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

Program Leadership

Lead & Manage multiple large-scale programs from conception through execution, ensuring compliance with budget constraints and timelines. Monitor & evaluate program performance, proactively identifying areas for improvement and implementing enhancements through Monthly Business Reviews. Take a big picture view of strategic objectives across the program ecosystem to ensure we prioritize the most impactful activities. Assist with business development initiatives, including but not limited to proposal content review, interview preparation and presentation.

Stakeholder Relationships

Build and maintain strong relationships with a diverse range of stakeholders, external partners, subcontractors, regulatory bodies, and community organizations. Communicate clearly about program initiatives, performance metrics, and tactical updates. Collaborate with internal teams to optimize processes, enhance efficiency, and improve the customer experience. 

Project Coordination

Take initiative to proactively identify potential risks and develop mitigation strategies to address challenges head-on. Lead cross-functional cohorts through process improvement initiatives to ensure timely delivery of milestones by managing resources effectively.

Team Development

Mentor and develop program team members, fostering a culture of intellectual curiosity, safety & accountability, and a healthy drive for productivity and professional growth.

Other duties as assigned.