At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.
What You Can Expect
The ROSA Program Development Associate Manager builds successful programs by aligning with key Hospital and Facility stakeholders (including surgeons, OR and other facility staff as necessary), ROSA Capital sales colleagues, ROSA Program Development Managers and local implant teams to onboard and subsequently drive system utilization with the ROSA™ One Cranial Platform.
How You'll Create Impact Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ systemUsing available tools/resources/materials, develop support plans with hospital administrators, surgeons, and staff to launch, promote, and develop robotic programsDuring periodic ROSA Program Review meetings with hospital administration and surgeons, provide relevant data and analysis to drive feedback and recommendations aimed at helping the hospital meet its established goalsProvide onsite support for product demonstrations and educational initiatives to build local and regional market awarenessLead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSATM system Perform new system installations, preventative maintenance, and troubleshooting and repair for installed ROSATM systems following established processesFollow all internal communication and documentation policies (QA)Responsible for key administration dutiesPromote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearancesFacilitate training of new employees in the Program Development roleAttend product trade shows and annual trainings as required Provides support for MedEd events as requiredWhat Makes You Stand Out Proven track record of achieving strong resultsStrong interpersonal and communication skillsStrong presentation and demonstration skillsYour Background B.S. in Engineering or M.S/Ph.D in Neuro or Biological Science with 3 – 5 years experience of field support, engineering, or other customer facing function with a medical device company preferred.Equivalent years of experience and education will be considered, position level will be dependent upon qualifications. Excellent communication, organizational and customer relation skillsAbility to work without specific direction on daily activitiesAbility to determine one’s own schedule based on business needsAbility to apply technical knowledge to solve varied and complex problems, potentially ones not previously encounteredTravel ExpectationsUp to 80%
Expected Compensation Range: $95,000 - $98,000 base with $20,000 target bonus.
EOE/M/F/Vet/Disability