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Summary of Work Activities and Responsibilities:

The Program Development Head leads the development, management, and evaluation of various programs and course offerings of the Center, ensuring its alignment with the objectives and thrusts of the Graduate School of Business. The position

Main Duties and Responsibilities:

I. Program Design Development and Management

Leads the process of conceptualization, development, and customization of courses that are responsive to the specific requirements of the firms and industry sectors, and are aligned with the thrust and objectives of GSB CCE Keeps abreast of the latest and emerging trends on training & development needs of various industries, sectors, and firms as opportunities for new program development and potential resource persons Partners with clients to understand their needs, providing inputs and recommendations regarding program customization that meet present and long-term needs Comes up with new programs and course offerings based on the learning needs/requirements of the clients and target participants and to address emerging needs In collaboration with the Program Sales and Marketing Section, provides recommendations about the positioning strategy and the specific target market segments/ niches for each program/course Collaborates with the Sales and Marketing Head in the preparation of the annual promotion plan and provides input for the marketing budget needed

II. Program Management and Evaluation

Oversees the process in maintaining the quality of programs, ensuring that the programs meet the objectives and expectations of participants Conducts training observations, evaluation, monitoring, and performs cross-analysis based on data gathered, and identifies priority needs and improvements based on the analyzed data in collaboration with the Program Development Officers and Program Directors Reviews and approves the schedule of public courses across all campuses including the timely offering of programs, courses, and activities Reviews and endorses partnership agreements (e.g. MOAs, program mechanics and requirements, etc.), and submits to the Executive Director for approval Endorses and approves financial-related transactions related to program development, and checks that liquidation reports are processed and submitted on time

III. Partnerships Building and Management

Spearheads the process of identification of suitable resource persons, potential industry organizations, academic institutions, and training providers to create partnerships to provide more programs to serve the market Collaborates with partners for trendspotting, new program developments, and monitoring of program content quality, delivery, and resource persons’ performance

IV. Team Supervision and Section Management

Supervises, monitors, and evaluates direct reports Manages work output by setting standards/targets, monitoring, and evaluating performance, and providing development opportunities Coaches/mentors employees to further develop his/her performance and resolve concerns, and recommend developmental trainings, as needed Sets the direction of the Section, and determines its operational goals in alignment with the Center’s goals Ensures that members of the Section are up to date with best practices, University and industry developments, and government regulations as may be applicable

V. Performs other duties as may be assigned by the immediate supervisor, or any authorized representative