Company Description

Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. 

In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. If you are a risk-taker and love to develop intrepid ideas, PGD is the place for you. 

We Move People, and People Move Us!

Job Description

The Program Management Director works in conjunction with account teams and leadership to fulfill client campaign planning, execution, management and analysis. This role interfaces with our clients on a daily basis and is responsible for building and maintaining a strong working relationship. Program Management Directors also work closely with the project management, strategy, data, analytics, and creative and email/print production teams to appropriately define the client’s opportunity and deliver a set of solutions aimed at fulfilling brand objectives. Being able to multi-task, problem solve, bring a 'can-do' attitude, and a proven ability to work in a collaborative environment is paramount.

Responsibilities:

Demonstrates bigger picture understanding of client's marketing strategy and can communicate how current data insights/tactics associate with longer-term strategy objectives

Anticipates client questions and has thought out answers/solutions

Always thinking about how we can better serve clients and grow their business

Performs day-to-day client contact

Coordinate deliverables for weekly status reports (projects, due dates, etc)

Develops and presents creative briefs to clients and internal teams; contributes to review of creative throughout creative development process

Partners with the project management team to ensure commitments made are realistic, within scope and delivered without error

Prioritizes & sets expectations on deliverables

Drives client communication and cross team coordination

Supports billing and financial reconciliation activities

Flexible to evolving responsibilities and last-minute changes

Understand marketing reporting and able to contribute insights

Qualifications

C1 English skills

Requires both CRM and automotive marketing experience.

Ability to work Eastern Standard Time office hours

Excel and MS Office proficiency required

Strong time management and organizational skills and attention to detail

Strong client-service orientation and proven team player

Additional InformationAccess to Prepaid Medical Plan provided by PGD.Employee engagement activities and eventsWFHTechnical trainings, soft skills development, technical certifications, access to online libraries and e-learning platforms Find your path Program.You will have a coach that will support and help you grow.