Are you passionate about the chance to bring your innovative experience to a world class organization that is leading the way in both content and technology to make a safer and more secure world?  Do you have the skills necessary to work as a team within Business Development and across the business to craft innovative solutions and then manage the delivery of customized solutions by working closely with all parties involved?  If you are a team player and have excellent client and project management skills, coupled with the ability to work in complex environments then Thomson Reuters Special Services (TRSS) is looking for you!

About the Role

As a Program Manager, you will be responsible for the holistic “customer experience;” and ensuring high-quality delivery of new and existing contracts in the Commercial territory.  You will serve as the integrator for the client and the TRSS team by fully understanding the client’s mission and how to leverage TRSS solutions to support their objectives most effectively. 

As a Program Manager, you will also contribute to a variety of areas including:

Strategic management and oversight of day-to-day customer needs and interactions of large and/or complex projects (i.e., client kickoff, regular status meetings, trainings) including, but not limited to, deals that require services from multiple TR business units, customized deliverables, and detailed security requirements.Providing customer demos of TRSS tools and capabilities.Assisting and pursuing new sales when applicable.Attaining assigned client retention and sales goals.Directing and managing Proof-of-Concepts (POCs) to prospective clients in close coordination with the TRSS delivery teams including the analysis and product/technical business units.   Manages processes within the successful implementation of complex deals.Serves as an extension of Sales, Analysis, and Product/Tech team on the ground; has a strategic view of customer challenges and regularly identifies opportunities to funnel back to the Managing Director, Business Development Directors, Analysis, and Product teams.Understanding of Finance, Legal, Contracting, and Security requirements.Works across the business to prepare quality Monthly Status Reports (MSRs) for select projects, capturing major success stories, customer challenges, and future opportunities.Works as a member of a team with the Managing Director and Business Development Directors in prioritizing efforts. Collaborates closely with the Analyst Managers and Technical team to problem-solve optimal solutions.Supports the Commercial Managing Director and Business Development Directors in all areas including developing strategy for the Commercial Territory.Directs the development of proposals leading RFP, RFI, and RFQ opportunities across the business line and responding to both internal and external challenges that arise with new and existing customers.Communicates with the TR CLEAR Team Managers on new opportunities to ensure joint opportunities have merit and align with TRSS goals and priorities.

About You

You’re a good fit for the role of Program Manager if you have:

Bachelor’s degree – equivalent experience will be considered in lieu of a degree.A minimum of 5-10 years of client related experience.Strong familiarity with the broad suite of Thomson Reuters proprietary data sets and technology.Program, Project, and/or contract management experience preferred.Works well with teams and driving disparate groups toward common client goals.Ability to effectively communicate and relate to multiple levels of a client's organization. Ability to work collaboratively with internal and external stakeholders demonstrating strong interpersonal and communication skills.U.S. Citizenship essential to comply with government contract/agency or department of Federal Government requirements. Ability to obtain and maintain a U.S. national security clearance. 

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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The target total cash compensation range for the role in any of those locations is $120,120 - $223,080. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.