Description AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. AWS Support partners with a global list of customers that are building mission-critical applications on top of AWS services. The AWS Enterprise Support team interacts with leading companies and helps customers gain the best value and services from AWS. We are looking for a highly motivated, proactive Program Manager to develop programs and mechanisms that help the Enterprise Support organization operate more efficiently. The ideal candidate is comfortable organizing, managing and prioritizing content to help globally scale programs and mechanisms. They will work closely with internal teams to create and manage content distribution and ensure information reaches the right audiences, at the right time. Successful candidates will be detail-oriented and organized, are able to operate in a high-velocity environment, and will always “roll up the sleeves” to get things done. Key job responsibilities - Create and manage effective processes to broadly disseminate new messaging, updated priorities, and hot topics, while tracking success metrics for the processes - Eliminate content sprawl and ensure internal messaging is engaging, up-to-date, relevant, and easily discoverable - Lead the strategy for product enablement campaigns internally, driving dialogue, education, and adoption with field employees. - Proactively build strong working relationships across key stakeholder groups in sales, marketing, communications, and sales operations About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Basic Qualifications - 3+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Bachelor's degree - Excellent verbal and written communication skills Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience with content management in large, global organizations Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.