Program Manager, Global Operations Employee Experience (GOEX)
Amazon.com
GOEX is looking for a Program Manager with a demonstrated passion for building innovative new mechanisms that support our global mission to become Earth’s Best Employer. As a Program Manager on the GOEX PMO team, you will play a critical role in developing and leading new strategic initiatives from discovery through sustainment, and partnering with leadership stakeholders and cross-functional partners to deliver mechanisms that improve the employee experience. To be successful in this role, you must be an expert in building new programs, driving continual improvements to existing program portfolios based on employee feedback and collaborating effectively across technical and non-technical teams; ensuring alignment between efforts across people, process, and technology.
This role can be based in any of our corporate offices in the US.
Key job responsibilities
- Independently build out the approach, milestones and timeline of a global program.
- Lead through all stages of discovery, planning, execution and sustainment to deliver on program - Drive the assessment and prioritization of customer requirements as well as the testing and iteration of solutions built to ensure they meet clearly defined success criteria.
- Drive ongoing communication strategy, change management plan and alignment between stakeholders and cross-functional project teams to ensure the on-time delivery of a quality solution.
About the team
The GOEX Team sees around corners to solve big problems, gaining and sustaining the trust of our employees in the process. We elevate the employee experience with an agile and proactive approach that focuses on fine-tuning programs and mechanisms to enhance the employee experience. Through relentless collaboration with our tech, product and analytics partners, we drive high judgment initiatives that matter most.
Our team is part of the broader Employee Experience and Relations (EXR) Team and works closely with Operations and HR leadership to ensure our employee programs and business strategies are cohesive and aligned across all business lines.
This role can be based in any of our corporate offices in the US.
Key job responsibilities
- Independently build out the approach, milestones and timeline of a global program.
- Lead through all stages of discovery, planning, execution and sustainment to deliver on program - Drive the assessment and prioritization of customer requirements as well as the testing and iteration of solutions built to ensure they meet clearly defined success criteria.
- Drive ongoing communication strategy, change management plan and alignment between stakeholders and cross-functional project teams to ensure the on-time delivery of a quality solution.
About the team
The GOEX Team sees around corners to solve big problems, gaining and sustaining the trust of our employees in the process. We elevate the employee experience with an agile and proactive approach that focuses on fine-tuning programs and mechanisms to enhance the employee experience. Through relentless collaboration with our tech, product and analytics partners, we drive high judgment initiatives that matter most.
Our team is part of the broader Employee Experience and Relations (EXR) Team and works closely with Operations and HR leadership to ensure our employee programs and business strategies are cohesive and aligned across all business lines.
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