At Equitable, our power is in our people.

We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

Equitable is seeking a dynamic and experienced Team Member to join our Group Retirement Operational Excellence Team as a Program Manager. This role is pivotal in managing vendor relationships, overseeing contracts, and ensuring the delivery of high-priority projects. The Program Manager Team Member will support the management enterprise strategic initiatives for Group Retirement through tracking the alignment of OKRs, special initiatives, vendor management and facilitating process excellence. The ideal candidate will have a strong background in process efficiency and a deep understanding of Group Retirement technical systems and business operations. This role will also partner with leadership in different business/support areas across the organization. This position will work in-office and remote out of our Charlotte, NC; Syracuse, NY or New York City, NY location.

Key Job Responsibilities

Vendor Management:Develop and maintain strong vendor relationships to ensure service quality and cost-effectiveness.Negotiate and manage contracts, ensuring compliance with company policies and objectives.Create and monitor Service Level Agreements (SLAs) to ensure vendor performance meets organizational standards.Identify opportunities to reduce expenses and improve cost efficiency without compromising service quality.Project Management:Lead high-priority projects from inception through implementation, ensuring timely delivery and alignment with business goals.Utilize project management skills to coordinate cross-functional teams and resources effectively.Develop dashboards and reporting tools to track project progress and performance metrics.Process Improvement:Drive process efficiency initiatives to streamline operations and enhance service delivery.Facilitate the resolution of operational challenges by coordinating with internal and external stakeholders ensuring seamless implementation and communications "Voice of the Customer".Leverage technical and business knowledge in Group Retirement systems to optimize processes and solutions.Perform other duties as assigned

Mindset and Behaviors

Experimental mindset to drive innovation and efficiency Passion to challenge the status quo and find innovative solutions and drive out of the box ideas – loves and embraces changeBelief in a non-hierarchical culture of collaboration, transparency, safety, and trust Readiness to “roll up the sleeves” and to go outside comfort zone to learn

The base salary range for this position is $87,000 - $130,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits: Equitable Total Rewards Program

At Equitable, our power is in our people.

We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

Equitable is seeking a dynamic and experienced Team Member to join our Group Retirement Operational Excellence Team as a Program Manager. This role is pivotal in managing vendor relationships, overseeing contracts, and ensuring the delivery of high-priority projects. The Program Manager Team Member will support the management enterprise strategic initiatives for Group Retirement through tracking the alignment of OKRs, special initiatives, vendor management and facilitating process excellence. The ideal candidate will have a strong background in process efficiency and a deep understanding of Group Retirement technical systems and business operations. This role will also partner with leadership in different business/support areas across the organization. This position will work in-office and remote out of our Charlotte, NC; Syracuse, NY or New York City, NY location.

Key Job Responsibilities

Vendor Management:Develop and maintain strong vendor relationships to ensure service quality and cost-effectiveness.Negotiate and manage contracts, ensuring compliance with company policies and objectives.Create and monitor Service Level Agreements (SLAs) to ensure vendor performance meets organizational standards.Identify opportunities to reduce expenses and improve cost efficiency without compromising service quality.Project Management:Lead high-priority projects from inception through implementation, ensuring timely delivery and alignment with business goals.Utilize project management skills to coordinate cross-functional teams and resources effectively.Develop dashboards and reporting tools to track project progress and performance metrics.Process Improvement:Drive process efficiency initiatives to streamline operations and enhance service delivery.Facilitate the resolution of operational challenges by coordinating with internal and external stakeholders ensuring seamless implementation and communications "Voice of the Customer".Leverage technical and business knowledge in Group Retirement systems to optimize processes and solutions.Perform other duties as assigned

Mindset and Behaviors

Experimental mindset to drive innovation and efficiency Passion to challenge the status quo and find innovative solutions and drive out of the box ideas – loves and embraces changeBelief in a non-hierarchical culture of collaboration, transparency, safety, and trust Readiness to “roll up the sleeves” and to go outside comfort zone to learn

The base salary range for this position is $87,000 - $130,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits: Equitable Total Rewards Program

Required Qualifications

Bachelor’s degree or equivalent work experience 3 years of program/project management experience with medium scale/multi-year projects Proficiency with Enterprise level technical systems and business operations (i.e. Salesforce, PARIS, Broker Portal, EDL data base, etc.)

Preferred Qualifications

Hands onexperience and knowledge with Equitable Group Retirement technical support systemsExceptional analytical, strategic thinking and problem-solving skillsFacilitation of meetings and communications of results to key stakeholders Experience managing multiple vendor relationships and tracking SLAsComfortable dealing with both complexity and ambiguity Creativity and ability to think outside the boxSelf-starting with ability to manage multiple competing priorities in a demanding environment Strong verbal, written communication, and presentation skills to all levels of the organizationExperience building and documenting process and procedures Proven experience with influencing change though leveraging agile, adaptive leadership models and change management Ability to work with and influence all levels of stakeholders, from executive management to individual contributors, to drive timely decision-making Maintains highest ethical standards; demonstrates practicality, integrity, and respect for others. Promotes diversity and a culture of inclusion

Skills

Project Management:Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Vendor Management: Knowledge of vendor management practices; ability to implement strategies and techniques used to manage vendor relationships effectively.

Effective Communications:Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Managing Multiple Priorities:Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Cross-functional Collaboration:Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.

Results Orientation:Knowledge of the importance of meeting or exceeding established targets; ability to drive critical activities to completion.

Diversity, Equity, and Inclusion:Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating for change.

ABOUT EQUITABLE

At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.

We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.

We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.

We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.



Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

NOTE: Equitable participates in the E-Verify program.

If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us atTalentAcquisition@equitable.com.

Required Qualifications

Bachelor’s degree or equivalent work experience 3 years of program/project management experience with medium scale/multi-year projects Proficiency with Enterprise level technical systems and business operations (i.e. Salesforce, PARIS, Broker Portal, EDL data base, etc.)

Preferred Qualifications

Hands onexperience and knowledge with Equitable Group Retirement technical support systemsExceptional analytical, strategic thinking and problem-solving skillsFacilitation of meetings and communications of results to key stakeholders Experience managing multiple vendor relationships and tracking SLAsComfortable dealing with both complexity and ambiguity Creativity and ability to think outside the boxSelf-starting with ability to manage multiple competing priorities in a demanding environment Strong verbal, written communication, and presentation skills to all levels of the organizationExperience building and documenting process and procedures Proven experience with influencing change though leveraging agile, adaptive leadership models and change management Ability to work with and influence all levels of stakeholders, from executive management to individual contributors, to drive timely decision-making Maintains highest ethical standards; demonstrates practicality, integrity, and respect for others. Promotes diversity and a culture of inclusion

Skills

Project Management:Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Vendor Management: Knowledge of vendor management practices; ability to implement strategies and techniques used to manage vendor relationships effectively.

Effective Communications:Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Managing Multiple Priorities:Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Cross-functional Collaboration:Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.

Results Orientation:Knowledge of the importance of meeting or exceeding established targets; ability to drive critical activities to completion.

Diversity, Equity, and Inclusion:Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating for change.

ABOUT EQUITABLE

At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.

We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.

We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.

We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.



Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.

NOTE: Equitable participates in the E-Verify program.

If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us atTalentAcquisition@equitable.com.